Server Assistant ('AMA 'AMA)- Full Time, $18.25/Hour + Gratuities

Waipahu, HI, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Work Schedule

Standard Hours

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Life insurance

Paid holidays

Job Description

Aulani, A Disney Resort & Spa, located in Ko Olina, Hawaii, is a luxury hotel and resort that offers guests a unique blend of traditional Hawaiian culture and the magic of Disney. As a part of the global Walt Disney Parks and Resorts family, Aulani showcases immersive storytelling, exceptional guest service, and captivating experiences that celebrate the natural beauty and rich heritage of Hawaii. The resort features multiple dining options that bring this story to life through a blend of themed environments, authentic flavors, and engaging cast member interactions. Aulani’s commitment to excellence ensures that guests experience world-class hospitality, warmth,... Show More

Job Requirements

Previous restaurant experience
Understanding of full service environment
Previous fine dining/table service experience preferred
Knowledge of Hawaiian/Japanese language preferred

Job Qualifications

Must meet state requirements to obtain Hawaii Liquor Commission card
Must be at least 18 years of age
Excellent hospitality skills
Ability to multi task and work in a very fast paced environment
Speed, accuracy and efficiency are required and ability to work well under pressure
Demonstrated ability to own and resolve guest situations
Self-directed (can complete tasks with minimal supervision)
Willing to follow instructions and take direction
Flexible/adaptable
Supportive of other cast working on your team
Can complete repetitious tasks while maintaining quality
Strong verbal communication skills
Willing to work outdoors even in inclement weather
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events

Job Duties

Responsible for delivering orders to the guest's table or staging area in the dining room/lounge area
Responsible for welcoming and interacting with guests in a positive and friendly manner
May deliver orders to the guests in the pool service area
Delivers orders using designated pivot points
Checks receipts and assembles the order for the guest
Knowledge and understanding of kitchen safety and sanitation including temperature requirements
Has good judgment of food quality and production, understands the impact of spoilage
Ensures that the food presentation is fresh and up to quality standards
Replenishes food and other serving items on the serving line as necessary
Anticipate guests needs and assists with directions, event schedules, and other information or assistance as needed
May pre-bus tables or seat guests
May do side work pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins
Replenishes supply of clean linens, silverware, glassware and dishes in dining room
Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dishes and silverware to the dish room, assembling guest food orders and/or delivering them to the dining room

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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