Server Assistant

Bal Harbour, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Employee assistance program

Career development opportunities

Job Description

The St. Regis Bal Harbour Resort, located in the pristine area of Bal Harbour, Florida, is an esteemed luxury hotel recognized for its timeless glamour and sophisticated service. Part of the Marriott International portfolio, the resort extends the legacy of the original St. Regis Hotel in New York, founded by John Jacob Astor IV in the early 20th century. The St. Regis brand is synonymous with exceptional hospitality, blending classic elegance with modern sensibilities. It is well known for its bespoke butler services and unwavering commitment to exceeding guest expectations, making every stay a memorable experience. The resort attracts discerning... Show More

Job Requirements

High school diploma or equivalent
Ability to perform physical tasks including standing, walking and lifting up to 50 pounds
Willingness to comply with company policies
Ability to maintain confidentiality and protect company assets
Ability to communicate effectively
Ability to work flexible full-time schedule
Commitment to health and safety standards

Job Qualifications

High school diploma or equivalent
No prior related work experience required
No supervisory experience required
Ability to communicate clearly and professionally
Ability to maintain cleanliness and safety standards
Ability to work effectively within a team
Willingness to perform physical tasks associated with the role
Commitment to exceptional guest service

Job Duties

Provide professional, courteous and efficient food and beverage service to all guests
Clean and set tables in the dining outlet and perform other related food service tasks including general cleaning and setup
Serve water, bread and coffee, greeting guests by name whenever possible during the course of service
Stack trays properly for efficient clearing by servers and ensure safety standards at all times
Complete closing tasks including storing reusable goods, breaking down items, cleaning all equipment and areas, returning equipment to appropriate locations, locking refrigerators, restocking items, turning off lights, locking doors and completing the daily cleaning checklist
Set up, store and maintain work areas
Inspect cleanliness and presentation of all china, glassware and silverware before use
Maintain cleanliness of work areas throughout the day, practice clean procedures during cleaning process and comply with health and safety standards
Comply with all company safety policies and procedures, ensure uniform and personal appearance are neat and professional, maintain confidentiality of proprietary information and protect company assets
Welcome and attend to all guests according to company standards, anticipate guest service needs and attend to them, sincerely thank guests
Meet quality control expectations and standards
Develop and maintain positive working relationships with others, support team to achieve common goals
Communicate clearly and professionally
Read and visually check information in various formats
Stand, sit or walk for prolonged periods or throughout a full work shift
Move, lift, carry, push, pull and place objects up to 50 pounds without assistance
Grab, turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination
Move over inclined, uneven or slippery surfaces, and up and down stairs and/or service ramps
Reach above head and below knees, including bending, twisting, pulling and leaning
Perform other reasonable work duties as requested by Supervisors

Job Criteria

Experience

No experience required

Job Location

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