Server Assistant

Charlotte, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive pay

Anniversary pay

Paid sick leave

Medical insurance

Dental Insurance

vision coverage

matching 401(k) plan

Job Description

We Wine. We Dine. We Build Careers! Our establishment is an upscale dining destination recognized for delivering masterfully prepared cuisine and exceptional service in a comfortably sophisticated setting. We pride ourselves on maintaining high standards in health and safety, ensuring a safe and welcoming environment for our team members and guests alike. Our commitment to excellence in hospitality creates a nurturing workplace that encourages career growth and development.Each position within our restaurant is integral to the overall guest experience, and we value teamwork and dedication throughout all levels of service. We offer variable pay based on location, supplemented by tips, allowing our servers and support staff to earn competitively. Our comprehensive benefits package is designed to support our employees not only in their professional lives but also in their personal well-being, providing medical, dental, vision coverage, and multiple insurance options.The role of Server Assistant is a crucial part of our dining team, focused on maintaining the ambiance and seamless flow of service through meticulous attention to cleanliness and preparation. A Server Assistant works closely with servers to enhance guest satisfaction by ensuring that the dining room, lobby, and all service areas remain clean, organized, and visually appealing at all times. This position requires a team player mentality, helping to serve food and beverages appropriately, as well as promptly clearing and resetting tables for new guests.Our commitment to genuine hospitality and the highest service levels means that Server Assistants support our efforts to provide an exceptionally distinctive dining experience from start to finish. This role is ideal for individuals passionate about hospitality, keen on developing their career in the restaurant industry, and dedicated to upholding safety and sanitation standards. We encourage you to join our team and become part of a company that values your contribution and invests in your future with our exclusive employee benefits.

Job Requirements

High school diploma or equivalent
Ability to stand and walk for extended periods
Reliable transportation for commuting if necessary
Must be able to work flexible shifts including evenings, weekends, and holidays
Ability to handle physical demands of the job such as lifting and moving trays
Strong interpersonal skills
Willingness to learn and take direction

Job Qualifications

Previous experience in a hospitality or restaurant environment preferred
Strong teamwork and communication skills
Ability to maintain cleanliness and organization consistently
Customer service orientation with a positive attitude
Basic knowledge of food and beverage service
Ability to work in a fast-paced environment
Commitment to upholding health and safety standards

Job Duties

Ensure the dining room, lobby, and service areas are clean and visually appealing
Assist servers in properly serving food and beverages
Clear, clean, and reset tables promptly for the next guests
Maintain high standards of safety and sanitation throughout the restaurant
Support team members to provide seamless and exceptional service
Monitor and replenish supplies in the dining and service areas
Uphold wellness guidelines to ensure a safe environment for guests and staff