IPIC Theaters logo

Server Assistant

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Flexible
Weekend Shifts
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Benefits

Dental Insurance
Opportunities for advancement
Vision Insurance

Job Description

IPIC is a renowned entertainment and dining establishment known for providing an exceptional movie and dining experience to its guests. Combining luxurious seating, state-of-the-art audiovisual technology, and gourmet food offerings, IPIC has successfully created a unique atmosphere that attracts a diverse clientele looking for both entertainment and fine dining in a comfortable and stylish setting. As a leader in the entertainment and hospitality industry, IPIC is committed to delivering an unforgettable experience by maintaining excellent service standards and fostering a welcoming environment for guests and employees alike.

The role of Server Assistant at IPIC is an essential part of the team that ensures smooth daily operations in the food and beverage department. This position involves assisting servers by efficiently delivering food, clearing and resetting tables promptly, and keeping the restaurant environment clean, safe, and inviting. The Server Assistant works closely with other team members to ensure that every guest receives friendly and attentive service throughout their visit. This position requires an individual who enjoys fast-paced work environments and is passionate about customer service and hospitality.

The Server Assistant is also expected to be proactive in completing various housekeeping duties, such as sweeping and mopping floors, removing trash, cleaning restrooms, and stocking server supplies to maintain operational efficiency. Familiarity with the menu and table or section numbers is necessary to successfully support servers and enhance the guest experience. With flexible scheduling including weekends and shifts ranging from morning to late night, the position requires strong communication skills, physical stamina, and a positive attitude to thrive in this dynamic role.

IPIC provides flexible scheduling opportunities and valuable team member incentives such as free telemedicine services, dental and vision coverage, food and beverage discounts across all locations, free movie tickets, and access to exclusive discounts through partnerships like Life Mart and Tickets At Work. Additionally, employees have the opportunity for career growth and advancement within the company, supported by recognition programs that reward hard work and dedication. IPIC is committed to equal opportunity employment and accommodates reasonable needs to ensure an inclusive workplace for all team members.

Job Requirements

  • Minimum 6 months experience in food service or hospitality
  • Prior experience as a server assistant preferred
  • Familiarity with point of sale systems recommended
  • Strong teamwork skills in fast-paced environments
  • Excellent communication skills
  • Flexibility to work varying shifts including weekends and late nights
  • Physical ability to stand, bend, kneel and carry up to 50 pounds

Job Qualifications

  • Previous experience as a Server Assistant is preferred or a minimum of 6 months experience in food service/hospitality
  • Previous point of sale system experience is recommended
  • Ability to work collaboratively in a fast-paced work environment
  • Ability to create memorable guest connection with our food and beverages
  • Gain mastery of the menu and be enthusiastic about our offering
  • Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service
  • Ability to work a variable schedule, including weekends, and shifts from morning through late night
  • Position will require frequent standing, bending/kneeling, lifting and carrying up to 50 lbs

Job Duties

  • Ensuring guests and team members have a spotless, clean and safe environment
  • Clear and reset tables quickly between each guest seating
  • Deliver food efficiently to assigned table or section
  • Familiarize table/section numbers and food menu
  • Respond to guest request, and inform server or management of request or issue
  • Take initiative to complete housekeeping duties including sweeping and mopping floors, removing trash, cleaning restrooms, polishing silverware
  • Stock supplies for servers and other positions as needed

Job Criteria

Experience

Entry Level (1-2 years)


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