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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $8.75 - $14.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
flexible schedule
Career development opportunities
Job Description
The hiring establishment is a hospitality-focused company specializing in restaurant services that emphasize exceptional guest experiences. Known for its commitment to excellent customer service, the company operates in the restaurant sector where creating a welcoming and attentive environment is paramount. This establishment prioritizes delivering memorable dining experiences by blending quality food with outstanding service, making it a preferred choice for guests seeking a friendly and professional atmosphere.
The role available is for a Server Assistant, a critical position within the restaurant team. This role requires an individual who is dedicated to providing a welcoming and friendly greeting to ever... Show More
The role available is for a Server Assistant, a critical position within the restaurant team. This role requires an individual who is dedicated to providing a welcoming and friendly greeting to ever... Show More
Job Requirements
- must be at least 16 years of age
- ability to understand and provide friendly guest service
- ability to comply with proper food handling and serving techniques
- ability to process cash handling and payment transactions
- ability to operate office equipment such as computer and phone
- good organizational and time management skills
- professional attitude and strong communication skills
- ability to work flexible schedules including nights, weekends, and holidays
- ability to work effectively in fast-paced environments
- physical ability to stand or walk for long periods
- ability to lift and carry up to 50 lbs
- tolerance for temperature changes and frequent hand immersion in cleaning solutions
Job Qualifications
- must be at least 16 years of age
- no prior work experience required
- ability to understand and provide friendly guest service
- ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
- ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
- ability to operate a computer, calculator, phone and other office equipment
- attention to details with good organizational and efficient time management skills
- consistent professional attitude and behavior with effective listening and communication skills
- ability to work flexible schedules including nights, weekends, and holidays
- ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
Job Duties
- adhere to proper procedures for utilizing the TMS system to control the flow of guest seating
- utilize the wait and reservation lists in the TMS system
- maintain a welcoming and friendly attitude, while contributing to a teamwork-based work environment
- enthusiastically greet guests and assign to table using TMS
- politely notify guests, managing expectations, if there is a wait
- inform guests of current features and promotions, answer questions and offer menu suggestions
- address guest concerns and inform manager
- support and assist team members by delivering food and beverages, pre-bussing and providing refills when possible
- set-up, maintain and operate the server assistant stand and front lobby area ensuring a clean and orderly area
- answer the phone and assist with answering guests' questions in a friendly, courteous manner
- deliver the correct drinks and food to the guest, when needed
- practice safe food handling and cleanliness standards at all times
- bag and manage takeout orders, check order for accuracy
- ensure each guest receives a friendly farewell and solicit feedback about the quality of service
- observe tables and keep track of clean, dirty, and unoccupied tables
- clean dirty tables as needed
- accommodate guests' needs and requests such as refilling beverages, providing silverware, etc
- clean and sweep around tables as needed
- other responsibilities as assigned
Job Criteria
Experience
No experience required
Job Location
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