Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $11.00 - $17.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24-7 teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Hyatt Regency Boston Cambridge is a prestigious hotel located in the vibrant and innovative city of Cambridge, Massachusetts, right in the heart of Kendall Square. This renowned establishment is part of the globally recognized Hyatt brand, known for its modern design, state-of-the-art facilities, and unwavering commitment to delivering exceptional service. Hyatt Regency Boston Cambridge operates as a full-service hotel offering an array of amenities designed to provide a stimulating and comfortable environment for both guests and employees. The hotel prides itself on a work culture that values teamwork, creativity, and personal growth, fostering a dynamic and inclusive workplace where employees are encouraged to thrive and advance their careers.

The role on offer is for a Busser, which is an essential position within the hotel's dining service team. This role is designed for passionate, energetic individuals who are dedicated to providing exceptional customer service. As a Busser at Hyatt Regency Boston Cambridge, you will support servers by maintaining clean and organized dining areas, assisting with table setup, promptly clearing tables, and replenishing dining essentials such as bread baskets and water glasses. Your enthusiasm and attention to detail will help ensure every guest's dining experience is seamless and enjoyable. This position is perfect for someone who thrives in a fast-paced hospitality environment and is looking to kick-start or grow their career within a globally respected hospitality group.

Emphasizing the hotel's inclusive workplace culture, the Busser role offers an opportunity to grow professionally in an environment that values collaboration and communication. By joining this team, you will become an integral part of a service-oriented establishment that actively supports career development and advancement opportunities. This role is full-time with a competitive hourly wage of $18.50, reflecting Hyatt Regency Boston Cambridge's commitment to rewarding its employees fairly. This position requires flexibility in work hours, including weekends and holidays, catering to the dynamic needs of the hospitality industry. The role offers the unique chance to contribute directly to the high standard of hospitality for which Hyatt is known, making it a meaningful and fulfilling career choice for individuals passionate about guest service and hospitality excellence.

Job Requirements

  • High school diploma or equivalent
  • Ability to work in a fast-paced environment
  • Strong communication skills
  • Ability to stand for extended periods
  • Flexibility to work varying shifts including weekends and holidays
  • Attention to detail
  • Excellent customer service skills

Job Qualifications

  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and high standards of cleanliness
  • Ability to stand for extended periods of time
  • Flexibility to work varying shifts, including weekends and holidays
  • High school diploma or equivalent

Job Duties

  • Assist servers in setting up tables and maintaining a clean dining area
  • Clear tables promptly and efficiently, ensuring guests have a comfortable and tidy environment
  • Refill water glasses, bread baskets, and other dining essentials as needed
  • Communicate effectively with the service team to ensure smooth flow of operations
  • Assist in carrying food trays and delivering dishes to appropriate tables
  • Respond promptly to guest requests and provide exceptional customer service
  • Maintain cleanliness and organization of dining areas, including sweeping and mopping floors
  • Collaborate with colleagues to ensure a positive and memorable dining experience for guests

Job Criteria

Experience

Entry Level (1-2 years)


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