Server Assistant

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Health Insurance
flexible schedule
401(k)
Vision Insurance

Job Description

Dave & Buster's is a dynamic entertainment and dining company known for its unique blend of restaurant experiences and arcade gaming. With locations across the United States, Dave & Buster's stands out as a vibrant destination where guests can enjoy great food, exciting games, and a lively atmosphere ideal for celebrations and group outings. The company prides itself on delivering excellent guest experiences facilitated by a fun and energetic team environment. As part of its commitment to employee well-being, Dave & Buster's offers a competitive benefits package including medical, dental, vision insurance, 401(k) plans, and the opportunity for free games, making it an attractive workplace for individuals seeking flexible work schedules and engaging roles.

The role of Server Assistant at Dave & Buster's is pivotal in ensuring a memorable dining experience for guests by supporting servers and maintaining a clean and welcoming environment. This position is perfect for individuals who thrive in fast-paced settings and enjoy working as part of a team. Server Assistants are responsible for tasks such as refilling beverages, pre-bussing tables, assisting with table turnovers, and helping with the overall cleanliness and readiness of the dining areas. Additionally, Server Assistants greet guests, run food and drink orders, and actively contribute to upholding safety and sanitation standards.

As a Server Assistant, you will be working in a fun atmosphere that fosters enthusiasm and teamwork while delivering top-notch guest service. The role requires excellent communication skills, the ability to work efficiently under pressure, and a strong commitment to guest satisfaction. The position offers flexible scheduling that can accommodate schooling or other jobs, emphasizing the company’s dedication to work-life balance. The compensation ranges from $2.83 to $10 per hour, depending on the location and experience, and the company encourages applicants who are at least 18 years old and meet the physical demands of the job.

Working at Dave & Buster's means joining a team that values cooperation, high morale, productivity, and effectiveness. The Server Assistant contributes significantly to the guest experience by ensuring that food and drinks are delivered properly, tables are clean and set up correctly, and that guests feel welcomed and valued. This role is essential to creating a fun, safe, and enjoyable environment that keeps guests coming back. The company maintains a strict policy of equal opportunity employment, embraces diversity, and complies with all federal, state, and local laws to foster an inclusive workplace.

Job Requirements

  • must be at least 18 years of age
  • ability to work days, nights and weekends
  • ability to work in noisy, fast-paced environment
  • ability to read and write handwritten notes
  • ability to lift and carry up to 30 pounds
  • ability to move about and stand for long periods
  • ability to walk or stand 100 percent of shift
  • ability to reach, bend and stoop frequently

Job Qualifications

  • high school diploma or equivalent
  • excellent communication skills
  • ability to work in a fast-paced environment
  • strong teamwork skills
  • knowledge of food and drink menus
  • ability to follow safety and sanitation procedures
  • customer service experience preferred

Job Duties

  • deliver an unparalleled guest experience through food, drinks and games
  • keep immediate supervisor informed of problems or unusual matters
  • create a warm, fun atmosphere for guests and team members
  • adhere to company sanitation procedures
  • follow alcohol awareness procedures
  • assess guest demeanor and alert management when needed
  • ensure proper garnishing and timely delivery of food
  • minimize loss and ensure correct food delivery
  • check back with guests after food delivery
  • assist guests by clearing dishes and refilling beverages
  • restock and prepare supplies for shifts
  • support servers by greeting guests
  • maintain thorough menu knowledge
  • work efficiently following full hands in, full hands out philosophy
  • assist other team members as needed
  • keep station clean and set up tables
  • buss and reset tables
  • assist in party set up and breakdown
  • maintain positive working relationships
  • communicate effectively with guests
  • read and communicate in English
  • listen to guest orders and needs
  • adhere to dress code
  • be at least 18 years old

Job Criteria

Experience

No experience required


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