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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $11.35
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Commuter Benefits
Referral Bonus Program
Career advancement opportunities
Employee recognition awards
employee dining discounts
Paid Time Off
Job Description
Gracious Hospitality Management is a recognized leader in the hospitality industry, renowned for its dedication to delivering exceptional dining experiences through an unwavering commitment to quality, innovation, and team development. The company is expanding its prestigious footprint with its ambitious new project, 550 Madison, located inside the iconic Sony building in Midtown Manhattan. This 15,000-square-foot multi-level dining destination represents the pinnacle of Gracious Hospitality's vision to merge fine dining with immersive, transportive experiences that delight guests from start to finish.
Located at 550 Madison Avenue, the project will showcase three distinct and world-class concepts including the second New Yor... Show More
Located at 550 Madison Avenue, the project will showcase three distinct and world-class concepts including the second New Yor... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in a hospitality or food service role preferred
- ability to read speak and understand english
- food handler’s certification or willingness to obtain
- legal age to serve alcohol
- ability to work flexible hours including evenings weekends and holidays
- must be able to stand and walk for extended periods
- strong communication skills
- positive attitude and passion for hospitality
- ability to work collaboratively in a fast-paced team environment
- physical ability to lift up to 50 pounds
- willingness to train and learn
- reliable transportation or commuting options
Job Qualifications
- must have the ability to read speak understand follow written directions and verbal instructions in english
- must be reachable by email and able to communicate via phone
- communicates information effectively and efficiently
- excellent organizational skills and attention to detail
- possesses a positive results-oriented team-player mentality
- ability to perform job duties well and maintain professionalism under pressure in a high-paced environment
- knowledge of workplace safety procedures and local Department of Health standards
- food handler’s certification or ability to obtain in accordance with regulations
- able to work a flexible schedule including weekends nights and holidays
- must be of legal age to serve alcohol
- certification for responsible alcohol service or ability to obtain within 6 months
- familiarity with restaurant management software such as point of sales reservations inventory management Microsoft Office and Google Workspace
- excellent interpersonal and customer service skills
- excellent communication with management and teammates
Job Duties
- complete all assigned side work related to set up and breakdown of coffee and tea station dish pit area dining room and service hutches
- provide enthusiastic hellos and goodbyes to all incoming and departing customers
- provide exceptional service and hospitality to every customer
- greet all tables with beverage lists explain offerings and beverage menu format offer choice of bottled or filtered tap water and communicate selections to section server
- mark tables with correct utensils once table orders are taken and inform customers of food delivery
- run drinks from bar to assigned customer by table and position number
- clear dirty dishes and glassware from tables with elegance and finesse
- assist servers to consistently deliver a quality experience for customers
- proactively communicate table information to station server including special occasions or customer unhappiness
- verify food accuracy and quality check for customer immediate needs
- assist customers with boxing up food and other needs
- maintain functional and clean grills including daily removal cleaning and rim polishing of parts
- maintain cleanliness and organization including coffee station water station refrigerators and dining room
- assist with dish and glassware disposal as needed
- provide water tea and coffee service throughout the night
- adhere to safety and health standards set by Local Department of Health
- maintain all service tools including trays silverware plate ware glassware scissors and tongs
- responsible for training new employees as assigned
- assist other stations or areas when requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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