Server Assistant

The Ritz-Carlton is an internationally renowned luxury hotel brand that sets the standard for rare and special luxury service worldwide. With more than 100 award-winning properties across the globe, The Ritz-Carlton Ladies and Gentlemen create exceptional experiences that guests remember long after their stay. Marriott International owns The Ritz-Carlton portfolio of brands, reinforcing its commitment to hospitality excellence, innovation, and empowering employees. The company values diversity, inclusion, and a respectful, supportive workplace where unique backgrounds and talents come together to deliver unparalleled guest service. Known for its warm, gracious service and an elevated culture, The Ritz-Carlton is dedicated to nurturing the professional growth and creative potential of its associates while maintaining its Gold Standards comprising core values like the Employee Promise, Credo, and Service Values.

The position of Runner at The Ritz-Carlton is a dynamic and essential role designed to keep operations flowing smoothly throughout the hotel. Runners are integral team members who work across various departments including housekeeping, engineering, banquets, restaurants, the front office, and other areas requiring timely support. This role goes beyond simply moving items; it is about creating an experience that is memorable and unique for guests by ensuring all essentials are delivered promptly and with care. Runners must be physically active and attentive, often moving guests’ belongings directly to rooms or assisting colleagues with crucial tasks. The position demands a high level of professionalism in appearance and communication, as well as adherence to safety and confidentiality standards. Runners frequently navigate narrow or confined spaces, use stairs or ramps, and must lift or carry objects weighing up to 55 pounds using proper techniques. Their responsibilities also include inspecting and verifying information to support operational accuracy.

This full-time role does not require previous related work experience or supervisory experience. A high school diploma or GED equivalent is preferred but not mandatory, emphasizing the company’s commitment to providing opportunities for individuals starting their careers in hospitality. The Runner role feeds into the broader culture of excellence at The Ritz-Carlton, where every team member is empowered to deliver exceptional service and contribute to an environment where guests feel valued and cared for. By joining The Ritz-Carlton team, employees become part of a worldwide community dedicated to hospitality and professionalism, with the opportunity to grow within a respected global brand.