Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Competitive wages
Comprehensive benefits package
Training and development opportunities
complimentary room nights
Complimentary Meals
Uniforms and dry cleaning
Medical Coverage
dental coverage
vision coverage
parking
Septa access
City Fitness membership
Job Description
Four Seasons is a premier global luxury hospitality company renowned for delivering exceptional experiences through world-class service and genuine care. Renowned for its commitment to quality and excellence, Four Seasons operates luxurious hotels, resorts, and residences worldwide. Their dedicated team members drive the company’s success by creating unforgettable moments for guests, residents, and partners alike. At the heart of their philosophy is a people-first approach, fostering a culture where employees are inspired to reach new heights, work collaboratively, and treat each other with respect. By nurturing a world-class employee experience, Four Seasons ensures that every guest encounter is characterized by warmth, attention to detail, and impeccable service.
At Four Seasons Hotel Philadelphia, the city’s first Forbes Travel Guide Five-Star Hotel, guests embark on an extraordinary journey that blends modern luxury with the welcoming spirit of Brotherly Love. This iconic hotel offers unparalleled amenities including a Five-Star Spa featuring healing crystal therapies, a stunning 57th-floor infinity-edge pool with panoramic city views, and exceptional dining options led by Michelin-starred Chef Jean-Georges Vongerichten and local James Beard Award-winning Chef Greg Vernick. The Philadelphia location is dedicated to curating guest experiences that are personalized, memorable, and rooted in genuine hospitality.
The Server Assistant position at Four Seasons Hotel Philadelphia is essential to delivering the exemplary dining experiences the brand is known for. This role supports the restaurant service team by maintaining cleanliness, readiness, and presentation of service areas to the highest standards. By working closely with Food Servers and restaurant leadership, the Server Assistant ensures tables are properly set, guest needs are anticipated, and service runs smoothly. This role requires diligence, a keen eye for detail, and a warm, empathetic approach to guest interactions.
In this position, the Server Assistant will assist in preparing, clearing, and resetting tables; greet guests and fulfill basic service requests such as providing water and bread; maintain stock of linens, china, glassware, and silverware; support select food and beverage deliveries; and work collaboratively with team members to enhance guest satisfaction. The role embodies the Four Seasons’ commitment to genuine hospitality and meticulous service standards, contributing directly to the overall guest experience and the hotel’s reputation for excellence.
This full-time opportunity offers competitive wages along with a comprehensive benefits package designed to promote career growth and work-life balance. Employees enjoy excellent training programs, career development opportunities within the culinary field, complimentary room nights at Four Seasons properties worldwide, and meals during shifts. Additional benefits include uniforms with professional laundry service, discounted medical, dental, and vision insurance, parking and public transit access, as well as City Fitness membership. Applicants must have a valid U.S. work authorization and be ready to work flexible hours including mornings, evenings, weekends, and holidays as required by business needs. Four Seasons Hotel Philadelphia proudly fosters diversity and inclusion and encourages minorities, women, veterans, and individuals with disabilities to apply. Four Seasons is an Equal Opportunity, Affirmative Action employer dedicated to creating a supportive and respectful workplace for all its team members.
At Four Seasons Hotel Philadelphia, the city’s first Forbes Travel Guide Five-Star Hotel, guests embark on an extraordinary journey that blends modern luxury with the welcoming spirit of Brotherly Love. This iconic hotel offers unparalleled amenities including a Five-Star Spa featuring healing crystal therapies, a stunning 57th-floor infinity-edge pool with panoramic city views, and exceptional dining options led by Michelin-starred Chef Jean-Georges Vongerichten and local James Beard Award-winning Chef Greg Vernick. The Philadelphia location is dedicated to curating guest experiences that are personalized, memorable, and rooted in genuine hospitality.
The Server Assistant position at Four Seasons Hotel Philadelphia is essential to delivering the exemplary dining experiences the brand is known for. This role supports the restaurant service team by maintaining cleanliness, readiness, and presentation of service areas to the highest standards. By working closely with Food Servers and restaurant leadership, the Server Assistant ensures tables are properly set, guest needs are anticipated, and service runs smoothly. This role requires diligence, a keen eye for detail, and a warm, empathetic approach to guest interactions.
In this position, the Server Assistant will assist in preparing, clearing, and resetting tables; greet guests and fulfill basic service requests such as providing water and bread; maintain stock of linens, china, glassware, and silverware; support select food and beverage deliveries; and work collaboratively with team members to enhance guest satisfaction. The role embodies the Four Seasons’ commitment to genuine hospitality and meticulous service standards, contributing directly to the overall guest experience and the hotel’s reputation for excellence.
This full-time opportunity offers competitive wages along with a comprehensive benefits package designed to promote career growth and work-life balance. Employees enjoy excellent training programs, career development opportunities within the culinary field, complimentary room nights at Four Seasons properties worldwide, and meals during shifts. Additional benefits include uniforms with professional laundry service, discounted medical, dental, and vision insurance, parking and public transit access, as well as City Fitness membership. Applicants must have a valid U.S. work authorization and be ready to work flexible hours including mornings, evenings, weekends, and holidays as required by business needs. Four Seasons Hotel Philadelphia proudly fosters diversity and inclusion and encourages minorities, women, veterans, and individuals with disabilities to apply. Four Seasons is an Equal Opportunity, Affirmative Action employer dedicated to creating a supportive and respectful workplace for all its team members.
Job Requirements
- High school diploma or equivalent experience preferred
- one year of restaurant, hospitality, food service, or related experience is preferred
- strong customer service and interpersonal communication skills
- ability to carry and balance serving trays and lift up to 40 pounds
- positive attitude, teamwork mindset, and commitment to guest satisfaction
- ability to obtain any required food handling or alcohol service certifications required by local regulations
Job Qualifications
- High school diploma or equivalent experience preferred
- one year of restaurant, hospitality, food service, or related experience is preferred
- strong customer service and interpersonal communication skills
- positive attitude, teamwork mindset, and commitment to guest satisfaction
- ability to obtain any required food handling or alcohol service certifications required by local regulations
Job Duties
- Assist Food Servers by preparing, clearing, and resetting tables efficiently and discreetly
- greet guests and provide water, bread, and other service amenities according to service standards
- anticipate guest needs and respond promptly to requests and concerns
- stock and replenish linens, china, glassware, silverware, and other restaurant supplies
- assist with the preparation and delivery of select food and beverage items
- set up, maintain, and break down buffet stations and restaurant service areas
- maintain cleanliness and organization throughout front- and back-of-house operations
- work collaboratively with team members and supervisors to deliver seamless guest experiences
Job Criteria
Experience
No experience required
Job Location
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