Server Assistant

Marriott International is a globally recognized leader in the hospitality industry, boasting a vast portfolio of distinguished brands and properties around the world. Among its premier luxury brands is JW Marriott, which encompasses more than 100 exquisite hotels situated in gateway cities and unique resort destinations. JW Marriott places a strong emphasis on the well-being and development of its associates, fostering a supportive community that values innovation, genuine service, and personal growth. Known for upholding the legacy of its founder, J. Willard Marriott, the brand is dedicated to creating experiences that not only meet but exceed guest expectations through thoughtful, heartfelt, and forward-thinking service.

Located at 510 Water St, Tampa, Florida, the role of Guest Service Support Expert at JW Marriott represents an exciting opportunity to join this prestigious luxury hotel and be part of a dynamic, diverse team. This full-time, non-management position plays a crucial role in ensuring smooth food and beverage operations, contributing to the overall guest experience by supporting a variety of front-of-house activities. The Guest Service Support Expert is the backbone of seamless service delivery, assisting by setting tables, replenishing supplies, cleaning work areas, and lending support to kitchen staff when necessary. This role is much more than just facilitating food service; it represents a commitment to enhancing the guest’s stay by orchestrating behind-the-scenes efforts that transform ordinary interactions into memorable moments.

The position demands a high level of professionalism, including adherence to company policies, safety standards, and quality criteria. Associates are expected to maintain a polished personal appearance and communicate effectively while efficiently managing physical demands such as standing, walking, lifting up to 50 pounds with assistance, and navigating various surfaces. Such physical engagement ensures that the role remains active and hands-on, supporting the fast-paced environment typical of luxury hospitality.

Marriott International and JW Marriott are committed to creating an inclusive environment where all associates are welcomed and valued for their diverse backgrounds and talents. The company prides itself on being an equal opportunity employer, promoting non-discrimination regardless of disability, veteran status, or other protected characteristics. Associates in this role are part of a team that not only values excellence in service but also personal well-being, with access to growth opportunities, training programs, and a culture that encourages pursuing one’s passions within an enriching luxury environment.

This position is ideal for individuals with experience in high-volume restaurant or hotel settings who are passionate about hospitality and eager to contribute to a luxury brand that places equal importance on guest satisfaction and employee happiness. Whether you are at the start of your career or have related experience, the Guest Service Support Expert opportunity at JW Marriott Tampa allows you to be part of a renowned company where you can begin your purpose, belong to a global family, and become the best version of yourself.