Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities
Job Description
JW Marriott Tampa is a prestigious member of the JW Marriott portfolio, which represents the luxury segment of Marriott International. This esteemed hotel brand is synonymous with exceptional service, elegance, and a holistic approach to hospitality. Located at 510 Water St, Tampa, Florida, JW Marriott Tampa offers guests a seamless combination of luxury, comfort, and world-class amenities in the heart of a vibrant city. As part of the larger Marriott International family, this hotel benefits from an internationally recognized reputation for delivering memorable guest experiences and innovative lifestyle offerings. Marriott International itself is a global leader in hospitality, boasting a diverse portfolio of over 100 hotel brands worldwide. The company is committed to fostering an inclusive and welcoming environment for both its guests and its employees, emphasizing diversity, equal opportunity, and career growth.
This full-time, non-management position is focused on food and beverage services within a high-volume and dynamic luxury hotel environment. JW Marriott Tampa seeks dedicated Guest Service Experts who are passionate about creating unique and memorable dining experiences for guests, going beyond simply serving food and beverages. The role requires initiative in offering services that enhance the overall guest experience, whether it be setting tables, assisting in kitchen operations, cleaning work areas, or replenishing supplies. This job demands excellent attention to detail, the ability to multitask efficiently, and a strong commitment to maintaining high-quality standards, personal appearance, and professional communication.
Guest Service Experts at JW Marriott Tampa play a vital role in ensuring the smooth operation of the hospitality service, often undertaking physically demanding tasks such as standing for long periods, moving along uneven surfaces, managing items weighing up to 50 pounds without assistance, reaching high places, and performing bending, twisting, and stretching movements. This comprehensive role involves mastering various manual duties to contribute to the flawless presentation and delivery of services that meet and exceed guest expectations. Ideal candidates will be adaptable, enthusiastic, and able to thrive in a fast-paced luxury hospitality setting.
Marriott International prioritizes employee well-being and development, offering significant opportunities for training, career advancement, and recognition within a globally respected hotel group. The JW Marriott brand especially fosters a supportive and engaging work culture known as The JW Treatment™, emphasizing the importance of employee happiness as a direct contributor to guest satisfaction. Joining JW Marriott Tampa means becoming part of a diverse and inclusive global team that empowers employees to perform their best, find purposeful work, and evolve professionally while embodying the legacy and high standards set by the company's founder, J. Willard Marriott.
Guest Service Expert roles like this one emphasize the core principles of safety, adherence to company guidelines and procedures, and the delivery of impeccable guest services in a respectful and professional manner. Marriott International’s commitment to equal employment opportunities ensures that candidates from all backgrounds, including those with disabilities or veteran status, are encouraged to apply. This career opportunity is ideal for individuals seeking to immerse themselves in luxury hospitality, enhance their service skills, and grow within a supportive international brand that values diversity, innovation, and genuine hospitality.
This full-time, non-management position is focused on food and beverage services within a high-volume and dynamic luxury hotel environment. JW Marriott Tampa seeks dedicated Guest Service Experts who are passionate about creating unique and memorable dining experiences for guests, going beyond simply serving food and beverages. The role requires initiative in offering services that enhance the overall guest experience, whether it be setting tables, assisting in kitchen operations, cleaning work areas, or replenishing supplies. This job demands excellent attention to detail, the ability to multitask efficiently, and a strong commitment to maintaining high-quality standards, personal appearance, and professional communication.
Guest Service Experts at JW Marriott Tampa play a vital role in ensuring the smooth operation of the hospitality service, often undertaking physically demanding tasks such as standing for long periods, moving along uneven surfaces, managing items weighing up to 50 pounds without assistance, reaching high places, and performing bending, twisting, and stretching movements. This comprehensive role involves mastering various manual duties to contribute to the flawless presentation and delivery of services that meet and exceed guest expectations. Ideal candidates will be adaptable, enthusiastic, and able to thrive in a fast-paced luxury hospitality setting.
Marriott International prioritizes employee well-being and development, offering significant opportunities for training, career advancement, and recognition within a globally respected hotel group. The JW Marriott brand especially fosters a supportive and engaging work culture known as The JW Treatment™, emphasizing the importance of employee happiness as a direct contributor to guest satisfaction. Joining JW Marriott Tampa means becoming part of a diverse and inclusive global team that empowers employees to perform their best, find purposeful work, and evolve professionally while embodying the legacy and high standards set by the company's founder, J. Willard Marriott.
Guest Service Expert roles like this one emphasize the core principles of safety, adherence to company guidelines and procedures, and the delivery of impeccable guest services in a respectful and professional manner. Marriott International’s commitment to equal employment opportunities ensures that candidates from all backgrounds, including those with disabilities or veteran status, are encouraged to apply. This career opportunity is ideal for individuals seeking to immerse themselves in luxury hospitality, enhance their service skills, and grow within a supportive international brand that values diversity, innovation, and genuine hospitality.
Job Requirements
- high school diploma or equivalent
- ability to perform physical tasks required for the role without assistance
- willingness to work full time in a luxury hotel environment
- capability to stand and walk for extended periods
- ability to handle items up to 50 pounds
- compliance with safety and operational standards
- ability to communicate effectively with guests and team members
Job Qualifications
- high school diploma or general educational development (GED) certificate preferred
- experience in hotel or high volume restaurant service preferred but not required
- strong communication and interpersonal skills
- ability to multitask in a fast paced environment
- ability to follow company policies and procedures
- commitment to professional appearance and behavior
Job Duties
- take initiative in providing a full range of guest services to enhance the dining experience
- set tables and assist with kitchen tasks
- clean work areas and replenish supplies
- adhere to safety guidelines and maintain quality standards
- ensure professional appearance and communication
- perform physical tasks such as standing for long periods, lifting and moving objects up to 50 pounds, reaching high places, bending and stretching
- follow all reasonable assigned duties to support hotel operations
Job Criteria
Experience
No experience required
Job Location
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