Job Overview

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Employment Type

Part-time
Seasonal
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays

Job Description

Pyramid Global Hospitality stands out as a dynamic and people-centric company within the hospitality industry, renowned for its commitment to fostering a supportive and inclusive workplace environment. With a portfolio that spans over 230 properties worldwide, Pyramid Global Hospitality is dedicated to creating exceptional guest experiences while placing significant emphasis on the growth, development, and well-being of its employees. The company offers a comprehensive suite of benefits including health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and exclusive employee rates on hotel stays. This holistic approach reflects their 'People First' culture, ensuring that employees at all levels feel valued and supported.

One of the properties under the Pyramid Global Hospitality umbrella is the David Rubenstein Forum, a distinguished university-wide facility located in Chicago, Illinois. This venue serves as a hub for scholarly and academic discourse, providing a modern and sustainable space designed to host a variety of events such as talks, workshops, multi-day conferences, and special academic gatherings. The Forum’s sustainable design aims for LEED Gold certification, underscoring the company’s commitment to environmental responsibility alongside its service excellence.

The role of Server Assistant at the David Rubenstein Forum is an integral position designed for individuals who thrive in fast-paced food and beverage environments and who are eager to contribute to a team-oriented atmosphere. This is a seasonal, hourly position with a pay rate of $15 per hour, offering an excellent opportunity to gain hands-on experience in the hospitality field or to advance an existing career. The Server Assistant plays a vital role in supporting assigned servers by performing a variety of essential duties that enhance the overall dining experience for guests. These responsibilities include clearing and setting tables quickly and efficiently, filling and replenishing water, retrieving condiments, serving bread and butter, running food orders from the kitchen to tables, and maintaining cleanliness and order within the work area.

This position demands a pleasant personality, excellent communication skills, and professionalism, including proper posture and body language. Teamwork is central to success in this role, as server assistants work closely with servers and other restaurant staff to deliver seamless service. Those in this role should also be familiar with all property amenities and operational hours to answer guest inquiries confidently and assist in any situation that arises to ensure guest satisfaction.

Beyond everyday duties, server assistants may be called upon to assist in other areas of the restaurant or respond to reasonable tasks assigned by supervisors or managers. This flexibility helps maintain the smooth operation of the restaurant and the broader hospitality functions at the Rubenstein Forum. Pyramid Global Hospitality's commitment to employee advancement means that server assistants can expect ongoing training and development opportunities, helping them to build skills that can lead to future career growth within the company or the hospitality industry at large.

Pyramid Global Hospitality is an equal opportunity employer that embraces diversity and inclusivity. They recognize the unique contributions of each employee and aim to create a workplace where all individuals can thrive. Compensation packages are tailored to individual candidates based on skill set, experience, certifications, and location-specific cost of labor considerations, ensuring fairness and competitiveness in the job market. Joining Pyramid Global Hospitality means becoming part of a global team that values people first and dedicates itself to excellence in hospitality.

Job Requirements

  • high school diploma or equivalent
  • one year restaurant experience
  • pleasant personality
  • proper posture and professional body language
  • excellent communication skills
  • proficient in English

Job Qualifications

  • high school diploma or equivalent
  • one year restaurant experience
  • pleasant personality
  • proper posture and professional body language
  • excellent communication skills
  • proficient in English

Job Duties

  • work in tandem with the restaurant team, particularly assigned servers
  • run food from the kitchen to the assigned guest and table
  • clear tables as needed
  • reset with proper linen napkin, china, silver and glassware
  • provide water and bread throughout the meal to the guest
  • complete opening and closing side work
  • provide quick and attentive assistance to any mishap in the restaurant
  • keep work area neat and clean
  • be familiar with all property amenities, hours of operations, etc
  • respond to any reasonable task as assigned by supervisor or manager
  • help out in other areas of the restaurant as needed

Job Criteria

Experience

Entry Level (1-2 years)


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