Server Assistant

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $30.12
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Hourly rate
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
employee travel program
Employee Meals
Discounted parking
Discounted public transportation
Complimentary laundry
Paid Time Off

Job Description

Four Seasons is a globally renowned luxury hospitality brand famed for its extraordinary commitment to service and excellence. Powered by a diverse team of dedicated individuals who strive for continuous improvement, Four Seasons embodies a culture centered on respect, collaboration, and outstanding guest experiences. Their staff members spread across the globe are devoted to creating unforgettable moments for guests, residents, and partners by blending luxury with genuine care and warmth. The company believes that enabling employees with a superior work environment and robust corporate culture is key to delivering unmatched hospitality and lasting positive impressions. This philosophy reflects in every interaction whether for employees, guests, or partners, making Four Seasons a leader in the luxury hotel industry with a reputation for exceptional service and heartfelt hospitality.

Located in the vibrant Back Bay neighborhood of Boston, Four Seasons Hotel One Dalton Street stands as the city's third tallest skyscraper, offering 215 spacious guest rooms and suites with spectacular floor-to-ceiling views spanning Boston’s skyline, Charles River, and beyond. The hotel features lavish amenities including The Wellness Floor, an urban spa destination known for its five-star services; notable restaurants such as One+One brunch spot and Trifecta, a stylish cocktail lounge showcasing New England cuisine and cocktails; and over 10,000 square feet of versatile meeting and event spaces. The property also houses 160 exclusive private residences designed for luxury urban living with breathtaking views stretching to the Berkshire Mountains and Cape Cod shores.

Joining the Four Seasons Hotel One Dalton Street team provides a unique opportunity to be part of a Forbes Five-Star environment dedicated to delivering extraordinary guest service in one of Boston’s most elegant settings. This particular role is for a Server Assistant within the Food & Beverage department, an integral position supporting the restaurant’s mission to create a memorable dining experience. The Server Assistant works closely with servers to ensure service standards are met, including clearing and resetting tables quickly and meticulously, assisting with food and beverage service, and attending to guest needs comprehensively. This role demands attention to detail, teamwork, excellent interpersonal skills, and a customer-focused mindset to help elevate the overall guest dining experience.

Job Requirements

  • Affinity for guest service
  • Excellent personal presentation and interpersonal skills
  • Ability to lift up to 40 lbs
  • Flexible availability including weekends, holidays, and all shifts
  • Legal authorization to work in the United States
  • Commitment to performing duties to restaurant standards and service sequence learning

Job Qualifications

  • Minimum of 1 year experience in a fast-paced food and beverage environment
  • Exceptional communication skills with command of the English language
  • Ability to learn and adhere to the sequence of service standards
  • Outgoing personality with a positive attitude
  • Additional languages are an asset for career growth

Job Duties

  • Assist servers by clearing and resetting tables efficiently
  • Assist with serving food and beverages to guests
  • Stock and polish linen, china, glassware, and silverware for service
  • Greet guests professionally and anticipate their needs
  • Prepare condiment and garnish items
  • Assist in retrieving and delivering food safely to guest tables
  • Break down, clean, and set up tables, buffets, and food stations

Job Criteria

Experience

Mid Level (3-7 years)


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