The Alida Hotel logo

Server Assistant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.25 - $14.75
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Work Schedule

Flexible
Day Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401k
Student loan repayment

Job Description

The Alida is a distinguished hotel located in the vibrant city of Savannah, nestled on the revitalized riverfront. This 173-room establishment proudly bears the name of Alida Harper Fowlkes, a celebrated entrepreneur who embodied the spirit and resilience of Savannah. As part of the Makeready collection, The Alida infuses modern life with timeless Southern charm, offering guests an authentic experience of Southern hospitality through elegant accommodations, refined service, and a welcoming atmosphere. The hotel serves not only as a place to stay but as a celebration of the artisans and self-made individuals who continue to shape Savannah's contemporary identity.

We are currently seeking a motivated and enthusiastic individual eager to embark on a career in the restaurant industry. This role is ideal for someone just beginning their journey in hospitality and who desires to cultivate a deep understanding of what it takes to create an exceptional dining experience. The individual will work within a dynamic restaurant team, focusing not only on the practical knowledge of the menu but also on mastering the art of outstanding guest service.

The ideal candidate understands that delivering a great dining experience extends beyond the food itself. It is about anticipating guest needs, creating a warm and inviting environment, and ensuring every detail—from the swift delivery of dishes to refreshing drinks—is handled seamlessly and with genuine care. This role is crucial in ensuring guests at The Alida not only enjoy exquisite meals but leave with a memorable and inspiring impression of their surroundings.

Responsibilities will include setting and preparing tables with precision and grace, ensuring all tableware is spotless and in good condition, and maintaining pristine designated food stations. The individual will assist servers in delivering food and beverages promptly while responding to guest inquiries and resolving any issues efficiently and with friendliness. Through these tasks, the candidate will gain valuable experience, develop proactive interpersonal skills, and become an essential part of creating the unique ambiance for which The Alida is renowned.

Makeready LLC, the parent entity, prides itself on offering comprehensive benefits to eligible team members. These include accommodating paid time off with PTO exchange options, medical, dental, and vision benefits, pet insurance, company-matched dependent care and 401(k), a student loan repayment program, and a variety of ancillary benefits designed to support the wellbeing and happiness of the team. At The Alida, we believe that the wellbeing and growth of our employees are paramount to our success.

Our workplace culture is grounded in the guiding principles that promote respectful and effective collaboration. We strive to foster an environment where all team members can excel as their genuine selves, in a space free from discrimination. Makeready LLC is an equal opportunity employer committed to building a diverse team where success is based solely on individual qualifications, skills, and performance. This dedication ensures that every employee at The Alida enjoys a fulfilling and equitable work experience, contributing to a standout guest journey at our hotel.

Job Requirements

  • High school diploma or equivalent
  • No previous restaurant experience required but a willingness to learn
  • Ability to work flexible hours including evenings and weekends
  • Physical ability to carry trays and stand for extended periods
  • Strong interpersonal skills and a positive attitude

Job Qualifications

  • A proactive and friendly demeanor
  • Able to clear flatware and dishware, clean tables and replace linen
  • Ability to carry food and drink trays
  • Excellent communication skills
  • A commitment to providing outstanding guest service

Job Duties

  • Set and prepare tables for dining, folding napkins, cleaning and placing tableware
  • Ensure tableware is in good condition and report any defects for repair
  • Stock, maintain and clean designated food stations
  • Assist server with table service, including running food, serving beverages
  • Respond to guest inquiries and requests and resolve issues in a timely, efficient and friendly manner

Job Criteria

Experience

Entry Level (1-2 years)


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