Server Assistant

Charleston, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Salary

Exact $6.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

competitive salary

benefits package

Dynamic and growing hospitality team environment

Fast-paced work environment

rewarding work environment

Job Description

The Indigo Road Hospitality Group (IRHG) is a renowned hospitality company that has been reshaping the service industry since its founding in 2009 by Steve Palmer. With a commitment to prioritizing people-first values, IRHG operates across more than 30 locations, offering not only job opportunities but also fostering a family-like culture and an exciting lifestyle for its employees. The company believes in taking exceptional care of its team members so they in turn can offer outstanding care to guests, creating a welcoming and memorable dining experience. IRHG emphasizes internal growth opportunities, allowing motivated individuals to advance their careers within the organization. Their mission is to revolutionize the hospitality industry by building an environment where everyone feels valued, supported, and empowered to excel.

The role of Server Assistant at The Indigo Road Hospitality Group serves as a crucial support position within this dynamic and fast-paced environment. Server Assistants act as the backbone of the service team, ensuring that every aspect of guest service flows smoothly. They are vigilant in identifying where help is needed, providing proactive support to full-handed servers, and maintaining the cleanliness and readiness of service areas. Beyond just replenishing guests' water glasses, Server Assistants perform vital tasks such as greeting guests upon seating, managing soiled tableware, resetting tables efficiently, and maintaining communication with servers and management to ensure seamless service delivery. The position requires a keen eye for detail, strong teamwork skills, and an energetic approach to assisting both guests and team members. This role is ideal for individuals with some prior restaurant or similar hospitality experience who are eager to contribute to a supportive team atmosphere and engage in a flexible work schedule. The role offers competitive salary and benefits, ensuring that employees are rewarded for their dedication and hard work. IRHG provides a welcoming work environment where employees can thrive and are encouraged to grow personally and professionally.

Job Requirements

At least one year of restaurant or similar experience preferred
Have a positive energy, be ready to assist fellow support staff and work as a team player
Ability to communicate effectively with managers, employees, and all guests
A flexible schedule to work days, nights, weekends and holidays
Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting

Job Qualifications

At least one year of restaurant or similar experience preferred
Positive energy and readiness to assist fellow support staff and work as a team player
Ability to communicate effectively with managers, employees, and all guests
Flexible schedule to work days, nights, weekends and holidays
Physical ability for constant standing and walking with occasional stooping, kneeling, pushing, pulling, or lifting

Job Duties

Perform side work at the start and end of each shift as required by service station assignment and maintain clean service areas throughout shift
Greet guests as they are seated and respond appropriately to guest requests and communicate to server as needed
Between seatings, take soiled table ware to dish room and sort to designated areas in the soiled dish drop off area then clean and reset tabletops