Server Assistant

Casa Don Alfonso is a distinguished hospitality establishment located at 100 Carondelet Plaza, Clayton, Missouri. As part of the Ritz-Carlton portfolio under Marriott International, Casa Don Alfonso prides itself on delivering exceptional luxury service and guest experiences. The establishment operates within the rooms and guest services operations category, focused on providing outstanding customer care and a welcoming environment for all guests. Known for its commitment to excellence, Casa Don Alfonso offers a full-time employment opportunity with full benefits, free parking, and complimentary employee meals. The position involves working during day and evening shifts, including weekends and holidays, thus requiring flexibility and dedication. This role is non-management and eligible for tips and service charge compensation, making it an attractive option for individuals interested in the hospitality industry who seek a dynamic and engaging workplace.

The Runner position at Casa Don Alfonso is more than just logistical support; it is a critical role for ensuring smooth operations across multiple departments such as housekeeping, engineering, banquets, restaurants, and the front office. Runners facilitate seamless service by delivering items directly to guests’ rooms and assisting various hotel departments by promptly addressing their needs. This position plays a vital role in enhancing the guest experience by maintaining the flow and availability of necessary resources and services. As a Runner, you will be expected to embody the Ritz-Carlton Gold Standards, which include delivering service graciously and thoughtfully, ensuring professional appearance and conduct, and contributing positively to the hotel’s luxury brand reputation.

Runners must be physically capable of standing, sitting, or walking for extended periods and able to navigate confined spaces, stairs, and service ramps. This hands-on role also requires lifting, carrying, pushing, pulling, or placing objects weighing up to 55 pounds without assistance, and moving with agility around the property. Attention to detail is a must, as runners need to read and verify information accurately and visually inspect tools and equipment. The role requires compliance with safety protocols, company policies, and confidentiality guidelines, reflecting the high standards of the Ritz-Carlton brand.

This position is ideal for candidates with a high school diploma or GED equivalent, who are eager to start or grow their career in hospitality without previous experience or supervisory responsibilities. Being part of Marriott International means joining an organization that values diversity, inclusion, and equal opportunities, fostering a workplace where unique backgrounds and talents are celebrated. Employees of Casa Don Alfonso benefit from a supportive environment that encourages creativity, thoughtfulness, and compassion, helping associates to develop professionally while providing memorable experiences to guests. By joining the team, you will belong to a renowned global brand committed to employee growth and guest satisfaction, making it a place where you can do your best work and become the best version of yourself.