Server Assistant

Casa Don Alfonso is a distinguished establishment nestled in Clayton, Missouri, committed to providing exceptional guest experiences in the hospitality industry. As part of the acclaimed The Ritz-Carlton brand under Marriott International, this location embodies luxury and impeccable service standards. The company takes pride in its commitment to fostering a diverse and inclusive workplace where every team member is valued. With over 100 award-winning hotels worldwide, The Ritz-Carlton sets the global benchmark for outstanding service in luxury hospitality. Its ethos revolves around delivering memorable, personalized experiences that guests cherish long after their stay. At Casa Don Alfonso, operational excellence is a priority, and the establishment offers comprehensive full-time employment opportunities, including full benefits, free employee meals, free parking, and eligibility for tips and service charges.

The role available at Casa Don Alfonso is for a full-time, non-management Porters position within the Rooms and Guest Services Operations category. This vital role is instrumental in ensuring the success of the hotel by supporting various departments with essential tasks. Porters are the backbone of hotel operations, responsible for assisting housekeeping, engineering, banquets, restaurants, reception, and other areas that require support. Their role extends beyond merely moving items; they create unique and unforgettable experiences for guests by ensuring that guests and staff receive what they need right where they need it.

The position requires a hands-on approach with physical tasks such as lifting, moving, carrying, pushing, and placing objects weighing up to 55 pounds without assistance. Porters must be comfortable with frequent movement, including standing, sitting, walking extensive distances, navigating tight or elevated spaces, climbing stairs, and using service ramps. Attention to detail is crucial, as they inspect tools, equipment, and machinery while interpreting various information formats, including small typography. Professionalism is expected in adhering to company policies, maintaining confidentiality, protecting company assets, and upholding the highest standards of personal appearance, uniform, and communication at all times.

This role plays a crucial part in maintaining a safe work environment and ensuring that each guest’s stay is successful and enjoyable. Porters at Casa Don Alfonso embody the "Gold Standards" of The Ritz-Carlton, representing kindness, attentiveness, and excellence daily. By joining this team, employees are empowered to be creative, compassionate, and kind, contributing to a culture that fuels the hotel's success. The Ritz-Carlton is renowned worldwide as a leader in luxury hospitality, and employees are encouraged to learn and practice its core values, including the employee promise, credo, and service values. The company guarantees that team members will find pride in their work and their team, as well as the chance for professional growth and personal development.

Joining Casa Don Alfonso means becoming part of a prestigious portfolio of brands under Marriott International. Employees can expect to perform their best work, fulfill their purpose, and become the best versions of themselves, all while working in an incredible global team setting. Availability for day and evening shifts, weekends, and holidays is preferred to meet the dynamic needs of this high-standard service environment. This position is tip eligible with additional service charge compensation, underscoring the value placed on excellent guest service.