Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.00 - $25.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Zero-deductible Medical Plan
Pre-Tax Commuter and Parking Benefits
Dental (PPO/DMO)
Paid Time Off
Vision
floating holidays
Chiropractic and Acupuncture Services
Birthday pay
Life insurance
401K matching program
Flexible Spending Account (FSA)
2% Company Profit Sharing
Friends and family rates at Nikko/Okura Hotels
Reciprocity Rates at Participating Hotels
Employee Discounts in ANZU and Feinstein's at the Nikko
Travel Assistance through Mutual of Omaha
Free Employee Dining Room Meals
Employee Computer Access for Web Browsing and Printing
Fitness/Gym Reimbursement
Employee Job Referral Program
Employee Recognition Programs and Employee Appreciation Events

Job Description

Hotel Nikko San Francisco is a distinguished luxury hotel located in the bustling heart of downtown San Francisco, just steps away from Union Square. At this prestigious property, guests can enjoy 532 well-appointed guest rooms and suites, complemented by an impressive 22,000 square feet of meeting and banquet space, and five unique food and beverage outlets including 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein’s at the Nikko. The hotel is renowned for its exceptional service quality and commitment to creating memorable experiences for both external guests and team members alike. Consistently recognized as a "Best Place to Work" and one of the "Best and Brightest Companies to Work For" in the San Francisco Bay Area, Hotel Nikko San Francisco fosters a work environment founded on five core values: Service, Collaboration, Credibility, Achievement, and Fun.

We are currently seeking a dependable and energetic Server Assistant / Food Runner to join our dynamic restaurant team. This role is crucial in maintaining a well-organized and spotless dining environment while ensuring guests receive timely and accurate food and beverage service. The Server Assistant / Food Runner supports the daily operations of the restaurant by partnering with servers and bartenders to create a seamless dining experience. Responsibilities include clearing, cleaning, and resetting tables efficiently to prepare for the next guests, delivering food items promptly and accurately from the kitchen, and assisting in setting up and maintaining buffet and bar areas, including replenishing ice, glassware, and supplies.

The ideal candidate will exhibit a passion for hospitality and guest satisfaction, possess excellent attention to detail, and thrive in a fast-paced environment. Possessing or being willing to obtain both the California Food Handler Certification and Responsible Beverage Service (RBS) Certification is required. This position offers a flexible schedule including weekends and holidays. Hotel Nikko provides a full-time hourly role with competitive salary and a comprehensive benefits package designed to support employee well-being and professional growth. This is an exceptional opportunity to work within a luxury hospitality environment that values excellence and fosters a supportive and collaborative culture.

Job Requirements

  • Valid California Food Handler Certification
  • Valid Responsible Beverage Service (RBS) Certification or willingness to obtain upon hire
  • ability to work flexible hours including weekends and holidays
  • excellent communication skills
  • ability to work in a fast-paced environment
  • strong attention to detail
  • positive team player attitude

Job Qualifications

  • Strong team player with a positive attitude
  • passion for hospitality and guest service
  • ability to work efficiently in a fast-paced environment
  • excellent communication and attention to detail
  • flexible schedule, including weekends and holidays
  • must possess a valid California Food Handler Certification and Responsible Beverage Service (RBS) Certification, or be willing and able to obtain both upon hire

Job Duties

  • Clear, clean, and reset tables
  • maintain dining room cleanliness throughout service
  • deliver food from kitchen to guests accurately and efficiently
  • support servers and bartenders with daily operations
  • set up and maintain buffet and bar areas, including ice, glassware, and supplies
  • stock and replenish glassware, silverware, beverages, and service items
  • prepare coffee, tea, juices, and assist with basic mise en place
  • monitor equipment and report maintenance concerns
  • follow all food safety, sanitation, and service standards
  • respond promptly and professionally to guest requests
  • assist as needed with side work and additional assigned duties

Job Criteria

Experience

No experience required


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