Server Assistant

The Ritz-Carlton, located at 900 SW Washington St, Portland, Oregon, is a prestigious luxury hospitality brand renowned globally for its exceptional service and commitment to guest satisfaction. As a part of Marriott International’s esteemed portfolio, The Ritz-Carlton has set the gold standard in the hospitality industry by delivering memorable and unique experiences to its guests. Known for its award-winning properties worldwide, it is a place where hospitality professionals thrive, empowered by a culture that values creativity, compassion, and thoughtful service. The hotel prides itself on a diverse and inclusive workplace, ensuring that every associate is respected and valued for their unique backgrounds and talents. As a leader in luxury hospitality, The Ritz-Carlton offers not only world-class service but also a rich work environment that promotes growth, learning, and belonging.

The position of Guest Service Support Expert is crucial in maintaining the smooth operation of food and beverage services at The Ritz-Carlton. This full-time, non-management role involves more than just supporting transactional functions; it focuses on creating an extraordinary dining experience intertwined with impeccable guest service. The Guest Service Support Expert’s responsibilities include setting tables, assisting kitchen staff, replenishing supplies, and maintaining cleanliness of work areas to ensure a safe and welcoming atmosphere. This role requires constant physical activity, including standing, walking, moving over various surfaces, and handling objects of varying weights. The expert is expected to adhere strictly to company policies, uphold quality standards, and present a professional appearance and communication.

Employees in this role are vital in effectively managing the operational flow within the food and beverage environment, contributing to the overall guest experience. The Ritz-Carlton emphasizes the importance of its Gold Standards, which encompass an Employee Promise, Credo, and Service Values that guide every associate’s conduct and commitment. Joining The Ritz-Carlton means becoming part of a culture-driven success story, where every interaction aims to surpass guest expectations with genuine and thoughtful service. While no previous supervisory experience or licenses are required, having a high school diploma or G.E.D. is preferred, and experience in food and beverage service is an advantage. The company promotes growth and offers a dynamic team environment where associates are encouraged to be the best versions of themselves. This position offers open availability preference, ensuring flexibility to meet the varying needs of the hospitality industry.

By choosing a career with The Ritz-Carlton, employees not only join a world-renowned luxury brand but also a global team committed to excellence and innovation in service. The company’s commitment to an equal opportunity workplace highlights its dedication to diversity and inclusion. As a Guest Service Support Expert, you’ll enjoy the chance to develop practical skills, engage in a supportive work culture, and contribute to creating lifelong memories for guests. The Ritz-Carlton Marriott International fosters an environment where professionalism, respect, and high standards coalesce, allowing associates to thrive in meaningful and rewarding roles.