Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program

Job Description

Zaytinya is a vibrant restaurant curated by the renowned celebrity chef Jose9 Andre9s, part of the hospitality portfolio at Marriott International. Located in the heart of Nashville, Tennessee, Zaytinya offers a unique culinary experience that blends Mediterranean flavors with innovative dining concepts. The restaurant prides itself on not just serving food, but on creating memorable and unique experiences for every guest that walks through its doors. Marriott International, a global leader in hospitality, is committed to fostering an inclusive and diverse workforce, promoting a culture of respect and opportunity for all associates. As a part of this esteemed organization, Zaytinya operates within W Hotels' vibrant and forward-thinking brand, which emphasizes innovation, curiosity, and exceptional service.

Joining Zaytinya means becoming part of a team dedicated to excellence in food and beverage service. The establishment is currently seeking a full-time Guest Service Support Expert to join their non-management team. This role is essential in ensuring that food and beverage operations run smoothly and that every guest receives outstanding service from start to finish. The pace at Zaytinya is dynamic, requiring team members who are proactive, hands-on, and passionate about hospitality. The Guest Service Support Expert plays a vital role in supporting the guest experience by undertaking various responsibilities such as setting tables, assisting kitchen operations, cleaning work areas, and replenishing supplies. Every action contributes to creating an environment where guests feel welcomed and cared for.

The position values safety and quality, requiring individuals to adhere strictly to workplace policies, maintain professional appearance, and communicate effectively with team members and guests. Physical activity is a significant aspect of this role, which involves standing, sitting, or walking for extended periods, often on sloping or slippery surfaces, and performing physical tasks such as lifting, carrying, pushing, and pulling objects up to 50 pounds with assistance. Attention to detail and customer service skills are paramount, ensuring that every interaction enhances the overall dining experience.

This opportunity does not require previous supervisory experience or specific certifications but favors candidates with a high school diploma or GED equivalent. Prior experience in a food and beverage environment is preferred but not mandatory, making this an excellent entry-level position for those eager to start a career in hospitality. Marriott International’s commitment to equal opportunity employment means that all individuals are welcomed and provided access to growth and development opportunities, regardless of background or protected status.

As a member of the Marriott International family, team members benefit from joining a brand that values personal and professional growth. W Hotels’ mission to ignite curiosity and expand worlds reflects in the supportive and inspiring workplace culture found at Zaytinya. This role offers more than just a job; it offers the chance to belong to an amazing global team, to begin a meaningful career, and to grow into the best version of oneself while contributing to an innovative and high-energy environment. Applicants can expect to engage in meaningful work where they can make a direct impact on guests' experiences and the restaurant's success.

Job Requirements

  • high school diploma or GED equivalent
  • ability to stand, sit, or walk for extended periods
  • ability to lift, carry, push, or pull objects up to 50 pounds with assistance
  • ability to follow company policies and safety standards
  • excellent personal appearance and communication
  • willingness to perform physical tasks
  • valid work authorization if required

Job Qualifications

  • high school diploma or GED equivalent
  • no related work experience required
  • previous experience in food and beverage preferred
  • no supervisory experience
  • ability to work in a fast-paced environment
  • good communication skills

Job Duties

  • set tables for guest service
  • assist kitchen staff with food preparation and operations
  • clean work areas and dining spaces
  • replenish supplies as needed
  • ensure adherence to safety and company policies
  • maintain professional appearance and communication
  • provide hands-on support during busy service times

Job Criteria

Experience

Entry Level (1-2 years)


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