Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional development opportunities
Job Description
Delano Miami Beach is a luxury lifestyle hotel located in Miami Beach, Florida, known for its unique blend of historic charm and contemporary elegance. This iconic hotel, originally renowned for its visionary design, is undergoing a highly anticipated reopening that aims to preserve its legacy while introducing modern luxury amenities. With 171 exquisitely designed rooms, Delano Miami Beach is poised to offer guests an unparalleled hospitality experience. The hotel features multiple food and beverage outlets, including an iconic walk-in pool and a newly added pool on an amenity deck that offers stunning ocean views. As the flagship location for the Delano brand, the property sets a new standard for luxury lifestyle hotels, combining artistic design with exceptional service and world-class amenities. Delano Miami Beach is committed to delivering a reimagined guest experience that celebrates both its heritage and future aspirations in the competitive hospitality market.
Joining the team as a Server Assistant, you will play a crucial role in supporting the dining service operations within this prestigious hotel. The Server Assistant position is key to ensuring that guests receive attentive and efficient service by assisting servers and head servers with various tasks throughout the dining area. This role involves maintaining cleanliness, replenishing supplies, and facilitating smooth food and beverage delivery, all while contributing to an exceptional guest experience in a fast-paced and vibrant luxury environment. With flexible scheduling to accommodate peak seasons, holidays, and weekends, this position requires a team-oriented individual who thrives in dynamic settings and values delivering exceptional guest service. Delano Miami Beach offers an engaging work environment where professionalism, guest-focus, and teamwork are paramount. By joining their dedicated hospitality team, Server Assistants will be part of a legacy that blends exquisite design, premium amenities, and warm, personalized service that guests expect from a world-class luxury hotel.
Joining the team as a Server Assistant, you will play a crucial role in supporting the dining service operations within this prestigious hotel. The Server Assistant position is key to ensuring that guests receive attentive and efficient service by assisting servers and head servers with various tasks throughout the dining area. This role involves maintaining cleanliness, replenishing supplies, and facilitating smooth food and beverage delivery, all while contributing to an exceptional guest experience in a fast-paced and vibrant luxury environment. With flexible scheduling to accommodate peak seasons, holidays, and weekends, this position requires a team-oriented individual who thrives in dynamic settings and values delivering exceptional guest service. Delano Miami Beach offers an engaging work environment where professionalism, guest-focus, and teamwork are paramount. By joining their dedicated hospitality team, Server Assistants will be part of a legacy that blends exquisite design, premium amenities, and warm, personalized service that guests expect from a world-class luxury hotel.
Job Requirements
- Ability to work in a fast-paced environment
- Ability to carry multiple items and stay organized during busy service
- Good communication and teamwork skills
- Professional, guest-focused attitude
- Monitor guest satisfaction and respond to requests
- Maintain cleanliness and organization of service areas
- Set up, restock and break down service stations
- Ability to multitask in a fast-paced outdoor environment
- Physically able to carry trays, walk on sand and wet surfaces, and lift around 20-25 lbs
- Flexible availability including weekends, holidays, and peak seasons or resort high periods
- Willingness to provide lateral service as needed to support exceptional guest service
Job Qualifications
- High school diploma or equivalent
- Previous experience in a hospitality or food service role preferred but not required
- Strong customer service and communication skills
- Ability to work efficiently in a fast-paced environment
- Teamwork and collaboration skills
- Basic knowledge of food and beverage service
- Physical ability to carry trays, walk on wet surfaces, and lift 20-25 pounds
- Flexible availability including weekends and holidays
Job Duties
- Clear and reset tables by removing used plates, glassware, and utensils, then wiping and resetting with clean tableware and condiments
- Run food and beverages from the kitchen or bar to guests’ tables, ensuring items go to the correct guests
- Refill water and other non-alcoholic beverages and assist with bread or complimentary items as directed by the server
- Provide guest support including greeting guests warmly and responding to simple requests
- Alert the server or supervisor promptly if guests express complaints or special concerns
- Keep server stations stocked with plates, glassware, cutlery, napkins, and other service items
- Assist with general cleaning tasks such as polishing glassware and silverware, removing trash, and following opening/closing side work checklists
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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