Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

The hiring establishment is a reputable hotel renowned for its commitment to delivering exceptional guest experiences and maintaining high standards of hospitality. As a distinguished player in the hotel industry, the establishment prides itself on providing a welcoming environment, a range of quality amenities, and an attentive staff dedicated to enhancing every visitor's stay. The hotel boasts well-appointed rooms, various dining options, and numerous services that cater to both leisure and business travelers, reflecting both comfort and sophistication.

The role offered is that of a Food Runner, a vital position within the hotel’s restaurant operations. This employment opportunity is designed for individuals passionate about food service and guest satisfaction. The Food Runner is responsible for ensuring prompt and excellent service that contributes to an exceptional guest experience. This includes maintaining the restaurant’s cleanliness and operational flow through specific side-work and efficient table management. The position demands attentiveness to accurate order delivery, alongside knowledge of table settings, service ware, and menu items to ensure each guest's needs are met proficiently.

The Food Runner role is dynamic, requiring interaction with kitchen staff to confirm order accuracy, as well as direct service to guests with appropriate condiments and attention. Handling cash transactions according to the property’s cash handling policies is also an essential aspect of the job. Candidates should have a basic knowledge of food and beverage preparation, service standards, and guest relations etiquette. Moreover, maintaining awareness of hotel culture, amenities, local events, and points of interest forms a part of the role’s responsibilities to enhance the guest experience through informed assistance.

This position suits candidates with at least one year of experience in a restaurant food runner role, with a preference for those with hotel experience. The role offers the potential for personal and professional growth within the hospitality sector and requires a proactive, friendly, and service-oriented attitude. Working in this hotel environment provides an opportunity to join a dedicated team focused on service excellence and guest satisfaction, fostering a positive and fulfilling career path in food service within the hospitality industry.

Job Requirements

  • At least one year of experience in a restaurant food runner role
  • Hotel experience preferred

Job Qualifications

  • At least one year of experience in a restaurant food runner role
  • Hotel experience preferred

Job Duties

  • Deliver prompt, excellent service to ensure an exceptional guest experience
  • Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant
  • Clear and reset tables
  • Retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments
  • Handle cash transactions in accordance with the property’s cash handling policy
  • Possess basic knowledge of food and beverage preparation, service standards, and guest relations and etiquette
  • Demonstrate knowledge of appropriate table settings, service ware, and menu items
  • Clear tables
  • Reset tables
  • Maintain current knowledge of hotel culture, amenities, services, local events, points of interest, and services in the area
  • Perform all other tasks and duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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