Server Assistant

Fort Lee, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $17.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Flexible spending account

Commuter Benefits

Referral Bonus

career advancement

employee recognition

Paid Time Off

Job Description

COTE is a dynamic and innovative restaurant concept founded by proprietor Simon Kim, located in New York City. It uniquely combines the authentic dining experience of Korean Barbeque with the refined elegance of a classic American Steakhouse. COTE prides itself on offering an interactive and convivial atmosphere that invites guests to savor the highest quality USDA Prime beef cuts. These premium cuts are sourced and prepared with meticulous care, aged in-house in a dedicated dry aging room, ensuring an enhanced depth of flavor and perfect tenderness. The establishment is known for its smokeless grills at every table, allowing guests to enjoy a seamless grilling experience without the discomfort often associated with conventional barbeque settings. COTE's beverage program complements this culinary expertise with an extensive wine list featuring over 1200 labels and a thoughtfully curated selection of classic yet creative cocktails, making each meal an elevated and memorable occasion.

COTE holds the distinction of being New York City's first Korean Steakhouse, setting a benchmark for excellence in both food quality and service standards. The restaurant operates under a clear philosophy summarized by its mantra: "+ + =" which embodies the synergy of exceptional ingredients, expert preparation, and outstanding hospitality.

The position open at COTE demands a committed individual eager to engage in a fast-paced, premium dining environment. The role involves ensuring superior customer service and maintaining the operational cleanliness and efficiency of the restaurant’s specialized setups, including the coffee and tea stations, the dish pit, service hutches, and dining areas. The candidate will be responsible for creating a welcoming experience by delivering enthusiastic greetings and farewells, guiding guests through beverage options, and facilitating smooth communication between the bar and service staff.

Employees will also be entrusted with maintaining the delicate functioning of the smokeless grills, including daily cleaning, part removal, and rim polishing, to guarantee an impeccable dining encounter. This role requires an individual with excellent organizational skills, attention to detail, and the ability to remain professional and composed under pressure. The job offers an hourly wage range of $17 USD and is tailored to meet New York State's pay transparency legislation. COTE also provides a comprehensive benefits package with variations for full-time and part-time employees to foster career growth and personal well-being within a supportive workplace environment.

Job Requirements

High school diploma or equivalent
Prior experience in a restaurant or hospitality environment preferred
Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English
Must be reachable by email and able to communicate via phone
Knowledge of workplace safety procedures and local Department of Health standards
Food Handler's Certification or ability to obtain in accordance with regulations
Certification for responsible alcohol service or ability to obtain within 6 months
Able to work a flexible schedule including weekends, nights, and holidays
Must be of legal age to serve alcohol
Familiarity with restaurant management software
Excellent interpersonal and customer service skills
Ability to maintain professionalism under pressure
Positive team-player mentality

Job Qualifications

Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English
Must be reachable by email and able to communicate via phone
Communicates information effectively and efficiently
Excellent organizational skills and attention to detail
Possesses a positive, results-oriented, team-player mentality
Ability to perform duties well while maintaining professionalism and composure under pressure and in a high-paced, stressful environment
Knowledge of workplace safety procedures and local Department of Health standards
Food Handler's Certification or ability to obtain according to federal, state, local regulations or company policy
Able to work flexible schedule including weekends, nights, and holidays
Must be of legal age to serve alcohol
Certification for responsible alcohol service or ability to obtain within 6 months
Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace
Ability to execute service steps in adherence with company policy
Excellent interpersonal and customer service skills
Excellent communication with management and teammates

Job Duties

Completes all assigned side work related to setup and breakdown of coffee and tea station, dish pit area, dining room, and service hutches
Provides enthusiastic hellos and goodbyes to all incoming and departing customers
Provides exceptional service and hospitality to every customer
Greets all tables with beverage lists, explains the beverage menu format, and offers water selections while communicating with section servers
Marks tables with correct utensils and informs customers of food items being delivered
Runs drinks from the bar to assigned customers by table and position number
Clears dirty dishes and glassware from tables with elegance and finesse
Assists servers to consistently deliver a quality experience for customers
Communicates pertinent information to station server, especially regarding special occasions or customer concerns
Verifies food accuracy and quality checks for immediate customer needs
Assists customers with boxing up food and addresses other needs
Displays knowledge of grill functionality, breakdown, maintenance, and cleaning
Maintains functional and clean grills through daily cleaning routines
Ensures cleanliness and organization of all stations
Performs daily cleaning of coffee station, water station, refrigerators, and dining room
Assists with dish and glassware disposal as needed
Provides water, tea, and coffee service throughout shifts
Adheres to local Department of Health safety and health standards
Maintains all service tools including trays, silverware, plate ware, glassware, scissors, and tongs
Responsible for training new employees as assigned
Assists other stations or areas when requested by management