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Server Assistant at Ruby Tuesday

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Ruby Tuesday

Server Assistant

Mobile, AL, USA|Onsite

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $8.50 - $13.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee meal discounts
flexible scheduling
Training and Development

Job Description

About the Establishment: This position is available at a well-established hospitality venue known for delivering exceptional dining experiences. The establishment prides itself on offering a warm and welcoming environment to all patrons through attentive service and a commitment to quality. As a part of the hospitality sector, it operates a restaurant setting with a focus on guest satisfaction, offering a refined menu and a comfortable ambiance designed to encourage repeat visits. The company emphasizes teamwork, professionalism, and high standards of food safety and cleanliness.

About the Role: The Server Assistant plays a crucial role in enhancing the overall guest ... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to understand and provide friendly guest service
  • Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
  • Ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
  • Ability to operate a computer, calculator, phone and other office equipment
  • Attention to details with good organizational and efficient time management skills
  • Consistent professional attitude and behavior with effective listening and communication skills
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Qualifications

  • Must be at least 16 years of age
  • No prior work experience required
  • Ability to understand and provide friendly guest service
  • Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
  • Ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
  • Ability to operate a computer, calculator, phone and other office equipment
  • Attention to details with good organizational and efficient time management skills
  • Consistent professional attitude and behavior with effective listening and communication skills
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Duties

  • Adhere to proper procedures for utilizing the TMS system to control the flow of guest seating
  • Utilize the wait and reservation lists in the TMS system
  • Maintain a welcoming and friendly attitude, while contributing to a teamwork-based work environment
  • Enthusiastically greet guests and assign to table using TMS
  • Politely notify guests and manage expectations if there is a wait
  • Inform guests of current features and promotions, answer questions and offer menu suggestions
  • Address guest concerns and inform manager
  • Support and assist team members by delivering food and beverages, pre-bussing and providing refills
  • Set-up, maintain and operate the server assistant stand and front lobby area ensuring a clean and orderly area
  • Answer the phone and assist with answering guests' questions in a friendly, courteous manner
  • Deliver the correct drinks and food to the guest when needed
  • Practice safe food handling and cleanliness standards at all times
  • Bag and manage takeout orders, check order for accuracy
  • Ensure each guest receives a friendly farewell and solicit feedback about the quality of service
  • Observe tables and keep track of clean, dirty, and unoccupied tables
  • Clean dirty tables as needed
  • Accommodate guests' needs and requests such as refilling beverages, providing silverware
  • Clean and sweep around tables as needed
  • Other responsibilities as assigned

Job Criteria

Experience

No experience required

Job Location

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