Server Assistant

Main Event Entertainment is a premier entertainment company known for providing exceptional dining and activity experiences across its vibrant centers. Specializing in a family-friendly environment that combines delicious food, thrilling games, and interactive fun, Main Event has built a reputation for being a go-to destination for entertainment that delivers excitement and memorable moments. As a leader in the entertainment and hospitality industry, Main Event focuses on creating a welcoming and safe environment for guests of all ages, ensuring that every visit is filled with positive experiences and outstanding service.

At Main Event, the role of the Server Assistant is integral to maintaining the high standards of guest satisfaction and operational excellence. Server Assistants play a crucial support role by assisting servers to deliver superior service throughout the dining and entertainment facilities. The primary responsibilities involve refilling drinks, pre-bussing tables, attending to table turnovers quickly and efficiently, and maintaining cleanliness to uphold stringent safety and sanitation standards. In addition to these essential tasks, Server Assistants engage directly with guests by greeting them warmly, taking drink orders, and participating in creating a friendly, energetic atmosphere that enhances the overall guest experience.

This position is essential in guaranteeing that guests receive timely and attentive service from start to finish, which helps promote a memorable and enjoyable outing. Server Assistants at Main Event work in a fast-paced, team-oriented environment where strong communication and multitasking skills are highly valued. The role demands a proactive approach to guest needs, flexibility in handling multiple duties simultaneously, and a genuine passion for delivering excellent customer service. Main Event offers a supportive culture that encourages growth, inclusivity, and professional development, providing opportunities for team members to advance and become Certified Trainers or take on leadership roles within the company.

The position is hourly paid with a wage range typically between $7.25 and $12.75, depending on experience and qualifications. Main Event values its team members and offers them numerous perks such as food and beverage discounts, tuition reimbursement programs, paid time off for eligible employees, and participation in a family fund program designed to assist team members facing financial hardships. The company fosters a rewarding and fun work environment where teamwork is celebrated, and recognition programs are in place to motivate and appreciate employees' hard work. Server Assistants will have opportunities to be part of new center opening teams, contributing directly to the expansion and success of the brand.

Overall, a career as a Server Assistant at Main Event is ideal for individuals who are guest-focused, enjoy working in a dynamic environment, and seek a role that offers not only employment but also opportunities for personal and professional growth. This role supports the company’s mission of delivering exceptional entertainment experiences by ensuring that the dining and guest service components are seamless, efficient, and enjoyable.