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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $8.00 - $12.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
flexible schedule
friendly work environment
training provided
Opportunity for advancement
Employee Discounts
Paid holidays
team events
Job Description
Our establishment is a well-regarded dining venue committed to providing exceptional guest experiences through outstanding service and a welcoming atmosphere. Renowned for our dedication to quality and customer satisfaction, we strive to maintain a warm and inviting environment for all who walk through our doors. We pride ourselves on blending efficient service with hospitality to create memorable dining moments for every guest. Our team-oriented workplace values collaboration, professionalism, and a consistent focus on guest delight.
We are currently seeking a Server Assistant to join our dynamic restaurant team. This vital role involves greeting guests with a friendly welcome a... Show More
We are currently seeking a Server Assistant to join our dynamic restaurant team. This vital role involves greeting guests with a friendly welcome a... Show More
Job Requirements
- Must be at least 16 years of age
- ability to understand and provide friendly guest service
- ability to comply with proper food handling and serving techniques and federal, state and local regulations
- ability to process cash handling, credit card and room charge transactions
- ability to operate a computer, calculator, phone and other office equipment
- good organizational and efficient time management skills
- consistent professional attitude and behavior with effective listening and communication skills
- ability to work flexible schedules including nights, weekends and holidays
- physical ability to stand or walk for extended periods
- ability to lift and carry items up to 50 pounds
- ability to tolerate temperature changes and frequent immersion of hands in water and sanitizing solutions
- specific vision abilities including close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
Job Qualifications
- Must be at least 16 years of age
- no prior work experience required
- ability to understand and provide friendly guest service
- ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
- ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
- ability to operate a computer, calculator, phone and other office equipment
- attention to details with good organizational and efficient time management skills
- consistent professional attitude and behavior with effective listening and communication skills
- ability to work flexible schedules including nights, weekends, and holidays
- ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
Job Duties
- Adhere to proper procedures for utilizing the TMS system to control the flow of guest seating
- utilize the wait and reservation lists in the TMS system
- maintain a welcoming and friendly attitude while contributing to a teamwork-based work environment
- enthusiastically greet guests and assign to tables using TMS
- politely notify guests and manage expectations if there is a wait
- inform guests of current features and promotions, answer questions and offer menu suggestions
- address guest concerns and inform manager
- support and assist team members by delivering food and beverages, pre-bussing, and providing refills when possible
- set up, maintain, and operate the server assistant stand and front lobby area ensuring a clean and orderly area
- answer the phone and assist with answering guests' questions in a friendly, courteous manner
- deliver the correct drinks and food to guests when needed
- practice safe food handling and cleanliness standards at all times
- bag and manage takeout orders, check order for accuracy
- ensure each guest receives a friendly farewell and solicit feedback about the quality of service
- observe tables and keep track of clean, dirty, and unoccupied tables
- clean dirty tables as needed
- accommodate guests' needs and requests such as refilling beverages and providing silverware
- clean and sweep around tables as needed
- other responsibilities as assigned
Job Criteria
Experience
No experience required
Job Location
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