Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
inclusive work environment

Job Description

W Nashville is part of the W Hotels brand, which is renowned globally for its innovative approach to luxury hospitality. Located in the vibrant city of Nashville, Tennessee, W Nashville offers guests a unique and immersive experience that goes beyond the ordinary hotel stay. As a member of Marriott International, a leader in the global hospitality industry, W Nashville benefits from a strong network, extensive resources, and a commitment to excellence in service. Marriott International is dedicated to fostering an inclusive and diverse work environment, welcoming employees from all backgrounds and creating opportunities for growth and development. The company is committed to non-discrimination and promotes a culture where all associates are valued and celebrated for their unique talents and perspectives.

The Guest Service Support Expert role at W Nashville is a critical position within the food and beverage department. This full-time, non-management position focuses on supporting smooth food and beverage operations while enhancing the guest experience. Unlike traditional roles that solely focus on food delivery, this role emphasizes creating memorable dining experiences that guests appreciate long after their meal. Guest Service Support Experts take initiative in providing various services that ensure operational excellence. Their responsibilities include setting tables, assisting the kitchen staff, cleaning work areas, and replenishing supplies. This hands-on role demands physical activity such as standing, walking, and occasionally lifting objects up to 50 pounds with assistance. Attention to safety, adherence to company policies, maintaining quality standards, and professional personal appearance and communication are essential for success in this position.

W Nashville seeks individuals who are passionate about hospitality and eager to contribute to a dynamic team. Ideal candidates will have a high school diploma or GED equivalent, with or without previous experience in a food and beverage environment. While supervisory experience is not required, a willingness to learn and a positive attitude are critical. The W Hotels brand operates under the service philosophy of "Whatever/Whenever," which means that employees are encouraged to be original, innovative, and dedicated to meeting guests' needs promptly and with creativity. This environment fosters curiosity and expansion of horizons, making it an exciting place for those looking to grow their careers in hospitality. By joining W Nashville, employees become part of a global community dedicated to delivering exceptional service and redefining luxury hospitality standards.

Job Requirements

  • high school diploma or GED equivalent
  • ability to stand, sit, or walk for extended periods
  • ability to move and lift up to 25 pounds without assistance and 50 pounds with assistance
  • adhere to company policies and procedures
  • maintain professional appearance
  • follow safety standards
  • strong interpersonal skills

Job Qualifications

  • high school diploma or GED equivalent
  • no prior experience required
  • previous experience in food and beverage preferred
  • no supervisory experience required
  • strong communication skills
  • ability to work on feet for extended periods

Job Duties

  • set tables
  • assist kitchen staff
  • clean work areas
  • replenish supplies
  • manage food and beverage operations smoothly
  • maintain safety standards
  • uphold company policies and procedures

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef