
Job Overview
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
pension
401k
Paid vacation
paid sick days
Paid holidays
Paid Family Bonding Time
Adoption assistance
Free room nights
discounted room rates
Tuition Reimbursement
Free Meals
Employee stock purchase plan
Retail Discounts
growth potential
Job Description
Hyatt Regency Washington on Capitol Hill is a renowned hotel located in the heart of Washington D.C., offering guests a blend of comfort, convenience, and exceptional service. Part of the globally recognized Hyatt Hotels Corporation, this establishment prides itself on delivering a distinguished hospitality experience. The hotel features thoughtfully renovated and reimagined spaces, including the Article One Lounge, which offers a vibrant atmosphere where guests can relax and enjoy premium food and beverage selections. Hyatt Regency is honored as one of Fortune’s 100 Best Companies to Work For, a testament to its commitment to providing a supportive, inclusive, and rewarding work environment. Employees benefit from excellent training, opportunities for growth, and a culture that values respect and teamwork.
The role of Lounge Server at Hyatt Regency Washington on Capitol Hill is an exciting opportunity to join a dynamic team in the bustling Article One Lounge. As a Lounge Server, you will primarily assist guests with their beverage and food selections, offering recommendations based on your thorough knowledge of the menu. This position entails engaging with guests in a friendly and professional manner, ensuring their experience is both enjoyable and memorable. In addition to serving, you will assist in the Regency Club and participate in general lounge preparation and upkeep, maintaining a clean and sanitary environment for all patrons. Flexibility is key to succeeding in this role, as hours may include any day of the week, including weekends and holidays, with shifts typically scheduled between 1:00 pm and 1:00 am. The hourly wage for the position starts at $11.7188, with scheduled increases after six months and one year of employment.
Working as a Lounge Server at Hyatt Regency provides not only the chance to develop your hospitality skills but also to advance your career within a globally recognized hotel brand. The company supports its employees with a comprehensive benefits package including medical, dental, and vision insurance, life insurance, pension and 401k plans, and generous paid time off. Additional perks such as free room nights, discounted rates for friends and family, tuition reimbursement, free meals during shifts, employee stock purchase plan, and retail discounts further enhance the appeal of working at Hyatt Regency. This role is perfect for those who have a passion for guest service, enjoy working in a fast-paced environment, and thrive in a team-oriented setting. If you have excellent communication skills, a warm demeanor, and the ability to multitask efficiently, you will find the Lounge Server position at Hyatt Regency Washington on Capitol Hill to be both challenging and rewarding.
The role of Lounge Server at Hyatt Regency Washington on Capitol Hill is an exciting opportunity to join a dynamic team in the bustling Article One Lounge. As a Lounge Server, you will primarily assist guests with their beverage and food selections, offering recommendations based on your thorough knowledge of the menu. This position entails engaging with guests in a friendly and professional manner, ensuring their experience is both enjoyable and memorable. In addition to serving, you will assist in the Regency Club and participate in general lounge preparation and upkeep, maintaining a clean and sanitary environment for all patrons. Flexibility is key to succeeding in this role, as hours may include any day of the week, including weekends and holidays, with shifts typically scheduled between 1:00 pm and 1:00 am. The hourly wage for the position starts at $11.7188, with scheduled increases after six months and one year of employment.
Working as a Lounge Server at Hyatt Regency provides not only the chance to develop your hospitality skills but also to advance your career within a globally recognized hotel brand. The company supports its employees with a comprehensive benefits package including medical, dental, and vision insurance, life insurance, pension and 401k plans, and generous paid time off. Additional perks such as free room nights, discounted rates for friends and family, tuition reimbursement, free meals during shifts, employee stock purchase plan, and retail discounts further enhance the appeal of working at Hyatt Regency. This role is perfect for those who have a passion for guest service, enjoy working in a fast-paced environment, and thrive in a team-oriented setting. If you have excellent communication skills, a warm demeanor, and the ability to multitask efficiently, you will find the Lounge Server position at Hyatt Regency Washington on Capitol Hill to be both challenging and rewarding.
Job Requirements
- high school diploma or equivalent
- previous customer service or serving experience preferred
- ability to work flexible hours including weekends and holidays
- fluency in English
- physical ability to stand for long periods and lift moderate weight
- strong communication skills
- friendliness and approachable demeanor
- computer literacy
- ability to multitask in a fast-paced environment
- willingness to learn and adapt
- ability to engage with diverse guests respectfully
Job Qualifications
- a true desire to satisfy the needs of others in a fast-paced environment
- refined verbal communication skills
- friendly and approachable demeanor
- ability to provide outstanding customer service
- detail-oriented and organized
- ability to use computer systems and applications
- adept at handling a variety of guest interactions with professionalism and warmth
- serving experience and liquor knowledge is preferred
- ability to read, write, and speak fluent English
- physical stamina to lift moderate amounts of weight
- ability to stand for long periods
- availability to work any day including weekends and holidays
Job Duties
- assist guests with beverage and food selections
- gain menu knowledge and provide recommendations
- assist guests in the Regency Club
- prepare and maintain the lounge environment
- maintain sanitation standards
- engage in casual conversation with guests to enhance their experience
- perform other responsibilities as needed
Job Criteria
Experience
No experience required
Job Location
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