Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $26.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive hourly wage
Part time schedule
inclusive workplace environment
Opportunities for learning and growth
Employee Discounts
team-oriented culture
Equal opportunity employer

Job Description

Marriott International is a renowned global hospitality company dedicated to delivering exceptional guest experiences across a wide portfolio of brands. With a strong presence in the hotel industry, Marriott has built a reputation for quality, service, and innovation. Among its brands, Courtyard by Marriott stands out as a leading hotel chain designed specifically to meet the needs of business travelers. Known for its commitment to comfort, convenience, and customer satisfaction, Courtyard offers an environment where guests can be productive, relaxed, and well cared for during their stays. Courtyard's brand philosophy emphasizes creating memorable and unique experiences for every guest by providing excellent food, drinks, and service.

The part-time Guest Service Expert role at Courtyard, located in Long Beach, California, is an opportunity to join this prestigious hospitality company. This position is classified as non-management and offers a competitive hourly wage of $26.50. The role primarily focuses on ensuring that every guest interaction feels seamless and enjoyable by providing excellent service throughout their dining experience. The Guest Service Expert is responsible for setting tables, maintaining clean work areas, communicating with kitchen staff, and engaging with guests to ensure their needs are met promptly and courteously. The job entails being actively on one’s feet, moving around the premises, and handling physical tasks such as lifting and carrying objects under specified weight limits.

Success as a Guest Service Expert at Courtyard requires adherence to Marriott’s high standards of quality and safety, professional appearance, and effective communication. Employees are expected to contribute actively to creating a welcoming atmosphere, making transactions part of the guest experience rather than just functional processes. This role is ideal for individuals passionate about hospitality who enjoy interacting with people and want to work in an environment that promotes diversity and inclusion. Marriott International values all employees' unique cultural backgrounds, talents, and experiences, fostering a workplace free from discrimination.

Working at Courtyard also means being part of a close-knit team committed to continuous improvement, learning, and delivering exceptional results while maintaining a fun and supportive atmosphere. The preference for candidates available on weekends and during day shifts ensures the hotel can meet guest demands effectively throughout busy periods. This role does not require supervisory experience or certifications, making it an excellent opportunity for individuals seeking to start or advance their careers in the food and beverage industry within a globally recognized brand. Marriott’s commitment to equal employment opportunity ensures fair consideration for all applicants, including those with relevant criminal histories, in alignment with federal, state, and local laws.

Job Requirements

  • high school diploma or GED equivalent
  • availability to work weekends
  • availability for day shifts
  • ability to stand, sit, or walk for extended periods
  • ability to lift and carry objects up to 25 pounds independently
  • ability to lift and carry objects up to 50 pounds with assistance
  • willingness to work in a non-management role

Job Qualifications

  • high school diploma or GED equivalent
  • less than 1 year related work experience
  • no supervisory experience
  • strong communication skills
  • ability to work in a fast-paced environment
  • customer service oriented
  • team player

Job Duties

  • set tables according to standards
  • communicate effectively with kitchen staff
  • interact and serve guests to ensure satisfaction
  • clean work areas and supplies regularly
  • manage menu reading and verification
  • stand, sit, or walk for extended periods
  • move, lift, carry, push, or pull objects up to specified weight limits

Job Criteria

Experience

No experience required


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