Server AM restaurant

Pyramid Global Hospitality is a distinguished leader in the hospitality sector, renowned for its commitment to a People First culture where employees are valued above all. As a global hotel management company operating over 230 properties worldwide, Pyramid Global Hospitality emphasizes diversity, employee development, and wellbeing. The company fosters an inclusive and supportive work environment designed to nurture growth, collaboration, and career advancement. By investing in its people through ongoing training, competitive benefits, and meaningful relationships, Pyramid Global Hospitality continuously aims to provide exceptional guest experiences across its portfolio.

The opportunity to join Pyramid Global Hospitality comes from its Beachwood, Ohio property, a premier hotel location that offers proximity to key landmarks including University Hospital's Ahuja Medical Center, Tri-C East campus, MGM Casino, ThistleDown Racino, and a rich selection of museums such as the Rock & Roll Hall of Fame. This property has earned a TripAdvisor Certificate of Excellence, a testament to its dedication to delivering outstanding service. Cleveland Marriott East, featuring 298 guest rooms, 13,000 square feet of event space, the exclusive M Club, a restaurant, and a bar, seeks to expand its dynamic team by hiring motivated professionals who thrive in fast-paced environments.

The specific role available is for a 1st shift AM Restaurant Server, ideal for individuals passionate about mornings and delivering excellent customer service. As the face of the restaurant, servers at this property play a critical role in shaping guests' dining experiences. Responsibilities include preparing the restaurant before service, maintaining cleanliness, presenting menus, and accurately serving food and beverages. The position requires a person who can think quickly, engage guests with an inviting attitude, and provide descriptive selling of menu items to enhance the culinary journey.

Candidates will have the opportunity to work closely with other restaurant and kitchen staff to ensure a smooth operation and high guest satisfaction. The server will address any guest concerns promptly and ensure a positive resolution, culminating in an efficient and accurate bill presentation. This role is not just about serving food; it’s about creating memorable, meaningful experiences for guests and contributing to the hotel's ongoing success.

Ideal candidates will have 2 to 4 years of food service experience, knowledge of wines, beers, cocktails, and spirits, and the ability to perform under pressure while maintaining excellent communication skills. This position demands flexibility to work early shifts starting as early as 6 a.m. any day of the week. The offered compensation ranges from $8.00 to $8.50 per hour, reflecting the company’s commitment to fair employee remuneration. Pyramid Global Hospitality is an equal opportunity employer that celebrates and encourages diversity within its workforce. Actual compensation packages may vary based on experience, location, and specific skills. This role represents a fantastic chance for a driven individual to grow professionally within a renowned hospitality brand committed to employee success and guest satisfaction.