
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
meal discounts
Flexible Schedule
Job Description
Omni PGA Frisco Resort & Spa is a premier luxury golf resort located in the vibrant city of Frisco, Texas. Known as the modern home of American golf, this expansive resort offers an unparalleled experience that blends world-class golf with luxurious amenities and warm hospitality. The resort features 500 thoughtfully-appointed hotel rooms and suites, as well as 10 exclusive ranch houses that offer guests a unique blend of comfort and elegance. Designed to cater to golf enthusiasts and leisure travelers alike, Omni PGA Frisco Resort & Spa is situated at the heart of golf culture, boasting two 18-hole championship courses... Show More
Job Requirements
- Minimum 1-year serving experience
- High volume sports/live entertainment bar experience preferred
- Must have unexpired Food Handlers and TABC or obtain upon hire
- Developed knowledge of wine, spirits, and beer
- Previous cash handling experience preferred
- Ability to communicate clearly both verbally and in writing in English
- Ability to input information accurately and efficiently into MICROS
- Ability to handle stressful situations while maintaining a calm demeanor
- Ability to work cohesively with co-workers
- Ability to prioritize and follow up on guest requests in a fast-paced environment
- Excellent customer service and problem-solving skills
- Must be able to work varied shifts including weekends and holidays
- Ability to move, lift, carry, push, pull, and place objects up to 50 pounds
- Frequent bending, reaching, twisting and consistent use of hands and arms required
- Must be able to stand and walk for extended periods indoors and outdoors
Job Qualifications
- Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred
- Must have unexpired Food Handlers and TABC or obtain upon hire
- Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails
- Previous cash handling experience preferred
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
- Ability to accurately and efficiently input information into MICROS
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
- Ability to work cohesively with co-workers both within and outside of your department
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- Excellent customer service, service recovery and problem-solving skills
- Must be able to work a variety of shifts, including weekends and holidays
- Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments
Job Duties
- Knowledge of the dining room
- Must have full familiarity with menus and beverage offerings
- Greet guests when entering the restaurant with a pleasant smile and superior customer service
- Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
- Record transaction in MICROS system at time of order and adhere to cash handling standards
- Check in with guests to ensure satisfaction with each food course and/or beverage
- Present accurate check to guest and process payment
- Maintain cleanliness of work areas throughout the day
- Process station set-up and break-down and complete all other side work duties as assigned
- Ensure tables are set up properly, including polishing and cleaning glasses
- Service to guests according to Omni Moments of Service Standards
- Be pleasant, smile and greet all guests, using surnames when obtained
- Clean, clear and reset service areas
- Protect the hotel from liability with regard to over serving guests
- Perform any other duties as assigned by the restaurant manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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