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Server AM | Ice House (Part Time)

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $17.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
meal discounts
Flexible Schedule

Job Description

Omni PGA Frisco Resort & Spa is a premier luxury golf resort located in the vibrant city of Frisco, Texas. Known as the modern home of American golf, this expansive resort offers an unparalleled experience that blends world-class golf with luxurious amenities and warm hospitality. The resort features 500 thoughtfully-appointed hotel rooms and suites, as well as 10 exclusive ranch houses that offer guests a unique blend of comfort and elegance. Designed to cater to golf enthusiasts and leisure travelers alike, Omni PGA Frisco Resort & Spa is situated at the heart of golf culture, boasting two 18-hole championship courses... Show More

Job Requirements

  • Minimum 1-year serving experience
  • High volume sports/live entertainment bar experience preferred
  • Must have unexpired Food Handlers and TABC or obtain upon hire
  • Developed knowledge of wine, spirits, and beer
  • Previous cash handling experience preferred
  • Ability to communicate clearly both verbally and in writing in English
  • Ability to input information accurately and efficiently into MICROS
  • Ability to handle stressful situations while maintaining a calm demeanor
  • Ability to work cohesively with co-workers
  • Ability to prioritize and follow up on guest requests in a fast-paced environment
  • Excellent customer service and problem-solving skills
  • Must be able to work varied shifts including weekends and holidays
  • Ability to move, lift, carry, push, pull, and place objects up to 50 pounds
  • Frequent bending, reaching, twisting and consistent use of hands and arms required
  • Must be able to stand and walk for extended periods indoors and outdoors

Job Qualifications

  • Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred
  • Must have unexpired Food Handlers and TABC or obtain upon hire
  • Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails
  • Previous cash handling experience preferred
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
  • Ability to accurately and efficiently input information into MICROS
  • Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
  • Ability to work cohesively with co-workers both within and outside of your department
  • Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
  • Excellent customer service, service recovery and problem-solving skills
  • Must be able to work a variety of shifts, including weekends and holidays
  • Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments

Job Duties

  • Knowledge of the dining room
  • Must have full familiarity with menus and beverage offerings
  • Greet guests when entering the restaurant with a pleasant smile and superior customer service
  • Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials
  • Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
  • Record transaction in MICROS system at time of order and adhere to cash handling standards
  • Check in with guests to ensure satisfaction with each food course and/or beverage
  • Present accurate check to guest and process payment
  • Maintain cleanliness of work areas throughout the day
  • Process station set-up and break-down and complete all other side work duties as assigned
  • Ensure tables are set up properly, including polishing and cleaning glasses
  • Service to guests according to Omni Moments of Service Standards
  • Be pleasant, smile and greet all guests, using surnames when obtained
  • Clean, clear and reset service areas
  • Protect the hotel from liability with regard to over serving guests
  • Perform any other duties as assigned by the restaurant manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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