Server AM

The Ritz-Carlton is a renowned luxury hospitality company that operates some of the world’s most prestigious hotels and resorts. With a commitment to excellence, The Ritz-Carlton has established itself as a global leader in luxury service, offering guests an extraordinary experience that goes beyond just accommodation. Part of the Marriott International portfolio, The Ritz-Carlton properties are known for their exceptional attention to detail, refined elegance, and guest-centered philosophy. The company’s dedication to nurturing a diverse and inclusive workplace where associates from all backgrounds can thrive speaks volumes about its corporate culture and values. They emphasize non-discrimination and foster an environment that celebrates the unique talents and experiences of every team member.

This position is for a Guest Service Expert based in Portland, Oregon, at the 900 SW Washington St location. It is a full-time, non-management role within the Food and Beverage & Culinary job category. The position primarily operates on day shifts with weekend availability preferred, catering to a fine dining and luxury hotel clientele. As a Guest Service Expert at The Ritz-Carlton, your role transcends typical food service tasks. You are a vital part of creating memorable experiences for guests through attentive service and hospitality. This role involves setting tables, interfacing smoothly with the kitchen staff, serving guests with grace, and maintaining clean and organized workspaces. It requires a high level of engagement and the ability to perform physical tasks such as standing, walking, and lifting with care and precision.

The Ritz-Carlton chooses those who are passionate about delivering service excellence and who understand the importance of upholding the company’s "Gold Standards." These standards include the Employee Promise, Credo, and Service Values, which collectively define the culture and ethos that help make every guest interaction exceptional. Employees in this role are encouraged to be creative, thoughtful, and compassionate in their daily tasks, ensuring every guest interaction is personal and heartfelt. This culture is what enables The Ritz-Carlton to maintain its reputation for delivering luxury hospitality that resonates long after guests have departed.

The ideal candidate for this role offers a high school diploma or GED equivalent and may have less than one year of related work experience. While supervisory experience and certifications are not required, the position demands a strong work ethic, a willingness to learn, and an open attitude toward hospitality. This is an excellent opportunity for someone looking to begin or further a career in luxury hospitality and fine dining service. Working at The Ritz-Carlton not only means delivering outstanding guest service but also becoming part of an incredible global team that fosters personal and professional growth.

By joining The Ritz-Carlton team, you gain access to a culture of excellence and a global network of hospitality professionals. The company supports its associates with a commitment to safe workplaces, adherence to quality service standards, and professional appearance and communications. This role requires someone adaptable and ready to engage fully in a fast-paced, guest-focused environment. You will assist in setting the tone for guests’ overall experience from the moment they arrive until they leave, ensuring that each visit is not just a meal, but an unforgettable experience. If you have a passion for fine dining, luxury service, and creating memories that guests cherish, this position is an ideal fit.