Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $10.75 - $17.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Job Description
Crystal Creek Hospitality is a distinguished collection of independently spirited and branded hotels committed to delivering remarkable hospitality experiences. With a deep passion for enriching the lives of employees, guests, and communities, Crystal Creek Hospitality operates with a vision and mission rooted in values of engagement, care, ownership, provision, appreciation, and fun. Their ethos embraces a collaborative spirit without heroes or egos, fostering strong relationships founded on trust and respect for all stakeholders, including employees, guests, and investors. As a hospitality company, Crystal Creek represents the pinnacle of service excellence within the hotel industry, continuously striving for innovation and guest satisfaction.
The role of a Fine Dining Server at Crystal Creek Hospitality's upscale dining establishments is vital to creating an unforgettable guest experience. As a professional service provider, the Fine Dining Server is responsible for delivering attentive, personalized service in an elegant setting. This position requires extensive knowledge of upscale dining etiquette and the ability to maintain a luxurious, welcoming atmosphere. Servers in this role engage guests by offering expert menu guidance, including details on ingredients, preparation, and suitable wine pairings. They are expected to uphold impeccable presentation and service standards that reflect the brand’s commitment to excellence.
In addition to serving meals and beverages with precision, Fine Dining Servers anticipate and accommodate guest needs proactively, handle concerns with professionalism, and maintain seamless communication with management, kitchen staff, and sommeliers. This ensures that service delivery meets, if not exceeds, guest expectations. Maintaining cleanliness and strict adherence to health and safety regulations is another key function, ensuring the dining environment remains inviting and compliant. The position reports directly to Restaurant Managers and Supervisors and works closely with internal teams and external vendors to support smooth operations.
This role presents an exciting opportunity for individuals passionate about fine dining and luxury hospitality to grow within a dynamic and supportive company. It demands strong multitasking capabilities, physical endurance to manage serving tasks efficiently, and the flexibility to work during peak periods including evenings, weekends, and holidays. Crystal Creek Hospitality values employees who demonstrate professionalism, excellent communication skills, and a genuine commitment to guest satisfaction. In return, the company fosters a culture that appreciates team contributions and encourages personal and professional development.
The role of a Fine Dining Server at Crystal Creek Hospitality's upscale dining establishments is vital to creating an unforgettable guest experience. As a professional service provider, the Fine Dining Server is responsible for delivering attentive, personalized service in an elegant setting. This position requires extensive knowledge of upscale dining etiquette and the ability to maintain a luxurious, welcoming atmosphere. Servers in this role engage guests by offering expert menu guidance, including details on ingredients, preparation, and suitable wine pairings. They are expected to uphold impeccable presentation and service standards that reflect the brand’s commitment to excellence.
In addition to serving meals and beverages with precision, Fine Dining Servers anticipate and accommodate guest needs proactively, handle concerns with professionalism, and maintain seamless communication with management, kitchen staff, and sommeliers. This ensures that service delivery meets, if not exceeds, guest expectations. Maintaining cleanliness and strict adherence to health and safety regulations is another key function, ensuring the dining environment remains inviting and compliant. The position reports directly to Restaurant Managers and Supervisors and works closely with internal teams and external vendors to support smooth operations.
This role presents an exciting opportunity for individuals passionate about fine dining and luxury hospitality to grow within a dynamic and supportive company. It demands strong multitasking capabilities, physical endurance to manage serving tasks efficiently, and the flexibility to work during peak periods including evenings, weekends, and holidays. Crystal Creek Hospitality values employees who demonstrate professionalism, excellent communication skills, and a genuine commitment to guest satisfaction. In return, the company fosters a culture that appreciates team contributions and encourages personal and professional development.
Job Requirements
- Proven experience as a server in a fine dining or upscale restaurant environment
- Exceptional knowledge of fine dining service standards and etiquette
- Ability to memorize and recall menu items, ingredients, and preparation methods
- Strong communication and interpersonal skills with a focus on providing excellent customer service
- Ability to multitask and work efficiently in a fast-paced, high-pressure environment
- Well-groomed and professional appearance
- Ability to work flexible hours, including evenings, weekends, and holidays
- Basic math skills for order accuracy and bill processing
- Knowledge of wine and beverage pairings
- Must be able to stand, walk, and carry trays for extended periods
Job Qualifications
- Proven experience as a server in a fine dining or upscale restaurant environment
- Exceptional knowledge of fine dining service standards and etiquette
- Ability to memorize and recall menu items, ingredients, and preparation methods
- Strong communication and interpersonal skills with a focus on providing excellent customer service
- Ability to multitask and work efficiently in a fast-paced, high-pressure environment
- Well-groomed and professional appearance
- Ability to work flexible hours, including evenings, weekends, and holidays
- Basic math skills for order accuracy and bill processing
- Knowledge of wine and beverage pairings
- Must be able to stand, walk, and carry trays for extended periods
Job Duties
- Provide attentive and personalized service to guests in a fine dining setting, ensuring a memorable and exceptional dining experience
- Take accurate food and beverage orders, offering recommendations and up-selling where appropriate
- Demonstrate a thorough knowledge of the menu, including ingredients, preparation methods, and wine pairings, to assist guests in making informed choices
- Serve food and beverages in an efficient, professional manner, ensuring all items are presented with attention to detail
- Anticipate guest needs and respond to requests promptly and professionally
- Uphold fine dining etiquette, including proper table settings, silverware placement, and service timing
- Ensure that all guest concerns or complaints are handled professionally and resolved to their satisfaction
- Work collaboratively with kitchen staff, sommeliers, and management to deliver exceptional service
- Maintain a clean and organized dining area, adhering to health and safety standards
- Monitor guest satisfaction throughout the meal and proactively address any needs
- Assist with setting up, maintaining, and closing down the dining area, including restocking supplies and preparing for service
- Ensure that all bills are processed accurately and efficiently
- Follow state laws regarding alcohol sales
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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