Job Overview
Compensation
Hourly
Range $14.00 - $30.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Employee training programs
Job Description
Duffy's is a well-established restaurant known for offering excellent food and beverage service in a comfortable and welcoming environment. With a commitment to customer satisfaction and quality dining experiences, Duffy's has built a reputation as a favorite local dining destination. The restaurant fosters a team-oriented atmosphere where employees are valued, trained, and supported to ensure that every guest receives memorable, top-notch service. As part of a reputable and dynamic team, Duffy's is dedicated to continuous improvement and maintaining high standards in every aspect of the dining experience.
The role of the Server at Duffy's is a pivotal position that directly influences the guests' dining experiences. The Server is responsible for delivering excellent service by following established service steps to ensure every guest leaves satisfied and eager to return. Serving duties range from greeting and escorting guests to their tables, presenting menus, and articulating detailed knowledge of the MVP loyalty program, as well as the menu offerings. Servers at Duffy's take orders with precision, enter them accurately into the POS system, and ensure timely delivery of food and beverages. They maintain a clean and organized dining area by clearing and resetting tables and assisting with side duties such as answering phones and taking to-go orders.
Servers are expected to provide an engaging dining experience by upselling menu items knowledgeably and checking in with guests to rectify any issues promptly. The role requires a professional approach and positive attitude toward both coworkers and customers to create a friendly and efficient working environment. Physical stamina is essential, as the position demands standing and walking for long hours and carrying loads up to 40 pounds. The ability to multitask, handle high-stress situations calmly, and maintain attention to detail is critical for success. Flexibility to work days, nights, weekends, and holidays is also necessary.
This full-time or part-time role (employment type not explicitly stated, but availability across varied times is required) offers the opportunity to work in a vibrant, fast-paced restaurant setting where excellent communication skills, teamwork, and customer service excellence are prized. Servers at Duffy's contribute significantly to the restaurant's positive reputation and guest satisfaction metrics while enjoying a supportive work culture and the potential to grow professionally within the company. This position is ideal for individuals passionate about hospitality, seeking to apply their interpersonal skills in a dynamic environment with consistent opportunities to earn and develop key service industry expertise.
The role of the Server at Duffy's is a pivotal position that directly influences the guests' dining experiences. The Server is responsible for delivering excellent service by following established service steps to ensure every guest leaves satisfied and eager to return. Serving duties range from greeting and escorting guests to their tables, presenting menus, and articulating detailed knowledge of the MVP loyalty program, as well as the menu offerings. Servers at Duffy's take orders with precision, enter them accurately into the POS system, and ensure timely delivery of food and beverages. They maintain a clean and organized dining area by clearing and resetting tables and assisting with side duties such as answering phones and taking to-go orders.
Servers are expected to provide an engaging dining experience by upselling menu items knowledgeably and checking in with guests to rectify any issues promptly. The role requires a professional approach and positive attitude toward both coworkers and customers to create a friendly and efficient working environment. Physical stamina is essential, as the position demands standing and walking for long hours and carrying loads up to 40 pounds. The ability to multitask, handle high-stress situations calmly, and maintain attention to detail is critical for success. Flexibility to work days, nights, weekends, and holidays is also necessary.
This full-time or part-time role (employment type not explicitly stated, but availability across varied times is required) offers the opportunity to work in a vibrant, fast-paced restaurant setting where excellent communication skills, teamwork, and customer service excellence are prized. Servers at Duffy's contribute significantly to the restaurant's positive reputation and guest satisfaction metrics while enjoying a supportive work culture and the potential to grow professionally within the company. This position is ideal for individuals passionate about hospitality, seeking to apply their interpersonal skills in a dynamic environment with consistent opportunities to earn and develop key service industry expertise.
Job Requirements
- Stand for long periods of time
- Use hands and fingers to handle, control, grasp, move, assemble, or feel objects and tools
- Repeat the same movements
- Walk or stand for extended periods
- See details of objects both near and far
- Distinguish differences between colors, shades, and brightness
- Understand speech of others
- Speak clearly
- Use stomach and lower back muscles for support
- Keep hands and arms steady
- Coordinate movement of multiple limbs
- Bend, stretch, twist, or reach
- Be physically active for long periods without fatigue
- Focus on a single sound source, ignore others
- Hear sounds and distinguish them
- Use muscles to lift, push, pull, or carry objects
- Lift heavy objects up to 40 lbs
- React quickly with hands, fingers, or feet
- Perform quick mathematical calculations
- Multitask and shift attention between tasks
- Available to work days, nights, weekends, and holidays
Job Qualifications
- Dependability and reliability
- Initiative to take on responsibilities and challenges
- Adaptability and flexibility to change and variety in the workplace
- Ability to tolerate stress and deal effectively with high-stress situations
- Attention to detail in task completion
- Self-control and maintaining composure in difficult situations
- Integrity in honesty and ethics
- Cooperative and pleasant attitude towards coworkers
- Concern for others' needs and helpfulness
- Social orientation and preference for teamwork
Job Duties
- Escort guests to their tables when needed
- Review MVP program with all guests
- Demonstrate strong MVP program knowledge
- Review menus and answer questions about menu items, upsell to improve dining experience and raise check average, explain ingredients and cooking methods
- Write guests' food orders on order pads and repeat orders back to guests
- Input orders accurately into POS system
- Check with guests to ensure satisfaction and resolve any issues
- Check guests’ identification for alcohol consumption age requirements
- Collect payments from guests
- Remove dishes and glasses from tables and take them to the kitchen for cleaning
- Clean and reset tables after guests finish dining
- Assist host by answering phones, taking to-go orders, greeting, seating, and thanking guests
- Perform cleaning duties such as sweeping, mopping, vacuuming, tidying server station, taking out trash, checking and cleaning bathrooms
- Roll silverware, set up food stations or dining areas for next shifts or large parties
- Stock service areas with supplies
- Fill salt and pepper shakers and wipe down table tents
- Ask guests to leave a review
- Maintain a positive and professional approach to coworkers and customers
Job Location
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