Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $15.75
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401k Retirement Plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned upscale casual dining restaurant chain known for its innovative Asian cuisine and exceptional dining experiences. Founded in 1993, the restaurant has grown into a global brand with a presence in numerous locations worldwide. P.F. Chang's prides itself on delivering delicious, high-quality dishes made from scratch, coupled with a warm and inviting atmosphere. The company is committed to providing excellent service, ensuring customers enjoy both the food and the ambiance during their visit. As a leader in the restaurant industry, P.F. Chang's emphasizes employee development, offering opportunities for advancement and a supportive environment for all team members.

This job opportunity is for full-time or part-time hourly food and beverage servers, also known as waitstaff, who will play a key role in delivering an outstanding guest experience at P.F. Chang's. Servers are essential core members of the scratch kitchen restaurant team, tasked with providing personalized customer service that anticipates and exceeds guest expectations. They will engage with customers by understanding the menu thoroughly, guiding them through their dining options, and addressing any inquiries about the dishes or dining experience.

The position offers a pay rate starting at $2.13 per hour plus tips, which varies depending on the candidate's experience. The role includes flexible scheduling, making it suitable for various lifestyles and commitments. New team members receive paid on-the-job training to ensure they are equipped with the skills needed to succeed. The company promotes a culture of growth and internal promotion, allowing servers to advance their careers within the organization. Employees also benefit from discounts on meals, exclusive team member offers, and an employee referral program. P.F. Chang's values work-life balance and honors certain holidays by closing restaurants on Thanksgiving and Christmas at most locations.

In this role, servers will deliver exceptional hospitality by anticipating guest needs, accurately taking and delivering food and beverage orders, and processing payments efficiently. They will familiarize themselves with the restaurant's floor plan to manage table assignments and ensure timely food service. The position demands multi-tasking abilities in a fast-paced, team-oriented environment, where cooperation and communication significantly contribute to creating a memorable dining experience.

Candidates need not have previous experience, as P.F. Chang's provides comprehensive training. However, excellent customer service skills and proper etiquette are essential. Servers must adhere to high standards of sanitation and safety practices, comply with legal age requirements for serving alcoholic beverages, and possess or be willing to obtain a Food Handler's Card where required. Through this role, team members not only contribute to the brand's legacy of exceptional food and service but also become part of a community passionate about celebrating life, family, and food. P.F. Chang's invites enthusiastic individuals seeking meaningful work in a dynamic and rewarding environment to apply and join their dedicated team.

Job Requirements

  • previous experience is not required - we will train you!
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must meet state minimum age for serving alcoholic beverages
  • have a current food handler's card where applicable, or we will help you obtain
  • ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must meet state minimum age for serving alcoholic beverages
  • have a current food handler's card where applicable, or willingness to obtain
  • ability to multi-task in a fast-paced, team-work environment

Job Duties

  • delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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