Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $9.50 - $15.75
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee food discounts
Referral bonuses
Health Insurance
Dental Insurance
Vision Insurance
401k Retirement Plan

Job Description

Red Robin is a renowned full-service restaurant chain famous for its casual dining experience and its signature gourmet burgers. Known for its laid-back atmosphere and uniquely quirky vibe, Red Robin emphasizes a culture of connection, fun, and generosity, which resonates deeply with both guests and employees. The brand is often celebrated for creating memorable dining moments with its famous bottomless steak fries and diverse menu offerings that go beyond the typical burger joint. Red Robin is committed to fostering a sense of belonging, embracing both similarities and differences among its team members and guests, fostering an inclusive environment that welcomes everyone.

Red Robin isn't just your typical burger restaurant; it’s a vibrant community of passionate and energetic individuals who are driven by the mission to make every experience fresh, fun, and memorable. The company prides itself on its employee growth opportunities, with many of its current managers having started as hourly team members. This promotes upward mobility and encourages a career path within the company. Red Robin places strong emphasis on unbridled hospitality and great customer service, making sure every guest leaves with a smile.

The Server role at Red Robin is pivotal as it directly contributes to the guest experience and overall satisfaction. As a Server, you will be responsible for interacting with guests, taking their orders with handheld technology, and ensuring timely and accurate delivery of food and drinks. This role requires a friendly and outgoing personality who thrives in a fast-paced environment and has a genuine passion for customer service. The base pay ranges from $2.13 per hour plus tips, offering the potential for excellent earnings based on performance and guest satisfaction. The role is part of the front-of-house team, which means you are the face of the restaurant and a crucial element in delivering a positive and enjoyable dining experience.

In addition to competitive compensation, Red Robin offers various benefits and perks to enhance the work-life balance of its team members. Flexible work schedules accommodate different lifestyle needs, while discounts on food provide savings for employees and their families. The company also offers referral bonuses to encourage team growth and rewards employees who help bring new talent to the team. Beyond these perks, employees have access to health, vision, dental, accident, and hospital indemnity insurance, reflecting a comprehensive approach to healthcare. Retirement benefits include a 401k plan with company matching contributions. Paid time off accrues with continued service, supporting work-life balance.

Joining Red Robin as a Server offers more than just a job; it’s an opportunity to be part of a high-volume, fast-paced environment where you can develop valuable skills, build lasting relationships, and grow your career within a supportive and fun company culture. Applications are accepted on an ongoing basis, making it easy for interested candidates to join the team and start their journey. If you have a passion for great customer service and enjoy working in a lively, team-oriented setting, Red Robin is the perfect place to make your mark and smile along the way.

Job Requirements

  • Must be 18 or older
  • Ability to use handheld ordering technology
  • Reliable and punctual
  • Strong customer service skills
  • Ability to stand and walk for extended periods
  • Flexibility to work evenings, weekends, and holidays
  • Basic understanding of food safety and hygiene

Job Qualifications

  • Minimum age of 18
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills for handling payments
  • Previous experience in customer service preferred
  • Ability to work flexible schedules
  • Positive and energetic attitude

Job Duties

  • Take orders using handheld technology
  • Serve food and drinks in a timely and accurate manner
  • Provide excellent customer service to guests
  • Ensure a fun and satisfying dining experience
  • Maintain cleanliness and organization of dining area
  • Communicate effectively with kitchen and team members
  • Handle payments and process transactions

Job Criteria

Experience

No experience required


Job Location

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