Job Overview

briefcase

Employment Type

Hourly
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Compensation

Hourly
Range $10.25 - $17.25
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Benefits

Medical
Dental
Vision
pharmacy benefits
401(k) with employer match
competitive pay
Business casual work attire
Meal Discount
flexible schedule

Job Description

Red Door Woodfired Grill is a celebrated neighborhood restaurant known for delivering an upscale and memorable dining experience that combines warm hospitality with exceptional food and beverage. This establishment has built a trusted reputation for being the best little upscale neighborhood joint, where guests feel welcomed and cared for in an inviting atmosphere. Red Door Woodfired Grill emphasizes a guest-first culture, where team members reflect genuine attentiveness and professionalism, creating a space where customers enjoy every visit. The company values teamwork, ongoing learning, and employee growth, cultivating a positive environment for both staff and guests.

The Server role at Red Door Woodfired Grill is integral to the guest experience. Servers are not merely order takers; they act as storytellers and brand ambassadors who help curate the unique neighborhood dining atmosphere that sets Red Door apart. This is a tipped hourly position, offering competitive pay with opportunities for earnings based on performance, teamwork, and guest satisfaction. Continuous training is provided to enhance knowledge of food, beverages, and hospitality skills. Servers who demonstrate excellent abilities and commitment can advance to roles such as Certified Trainer, Bartender, or Leadership in Training.

At its core, the position demands warmth, confidence, and genuine attentiveness to anticipate guest needs and ensure memorable dining experiences. Servers must have thorough knowledge of the menu, including ingredients, preparation, and recommended pairings, allowing them to guide guests through the offerings enthusiastically and knowledgeably. They coordinate closely with culinary and bar teams to ensure precise service and maintain an efficient pace that balances guest comfort and service flow. Attention to detail encompasses everything from table setup to cleanliness and payment processing. This role also requires a team-oriented approach, assisting colleagues as needed to uphold Red Door's high standards of service and hospitality. The server consistently represents the brand's spirit, ensuring every guest leaves happier than when they arrived. This position is ideal for individuals passionate about food and beverage, with excellent communication skills and a desire to thrive in an energetic, customer-focused environment.

Job Requirements

  • Must be at least 18 years of age
  • Availability to work nights, weekends, and holidays
  • Ability to stand, walk, and move for extended periods
  • Ability to carry trays, plates, and beverages safely and confidently
  • Prior serving experience preferred
  • however, a sincere commitment to hospitality and learning is essential
  • Must maintain current alcohol service certification per state or local requirements

Job Qualifications

  • Warm, engaging, and confident communicator
  • Professional and calm under pressure with a team-first mentality
  • Genuine passion for food, beverage, and hospitality
  • Organized, detail-oriented, and committed to excellence
  • Self-motivated with a positive attitude and strong sense of accountability
  • Guests are greeted promptly and genuinely, and leave feeling cared for and appreciated
  • Every guest understands and appreciates the Red Door's specials, features, and menu highlights
  • Orders are delivered accurately, promptly, and beautifully presented
  • The guest pacing feels effortless, creating a relaxed yet elevated dining rhythm
  • The server station and section remain clean, stocked, and always organized
  • Communication between servers, hosts, bartenders, and the kitchen is seamless
  • Guests depart eager to return because of the connection and care they experienced

Job Duties

  • Deliver an exceptional guest experience with every interaction-warmly welcoming, anticipating needs, and ensuring guests feel valued throughout their visit
  • Present the menu with enthusiasm and knowledge, highlighting chef features, drink specials, and any current promotions
  • Take accurate food and beverage orders, ensuring clarity and attention to special requests, allergies, or modifications
  • Possess thorough menu knowledge, including ingredients, preparation methods, and recommended pairings
  • Effectively communicate with culinary and bar teams to ensure precision and timing of service
  • Manage the pacing of each table to balance comfort, flow, and volume demands
  • Ensure proper setup, cleanliness, and organization of tables and sections before, during, and after service
  • Handle all payment transactions accurately and responsibly, including cash handling, credit card processing, and gift card transactions
  • Support fellow team members by pre-bussing, running food, and assisting as needed to maintain Red Door's high service standards
  • Maintain awareness of the entire dining room by anticipating needs, reading guest cues, and assisting proactively
  • Uphold all Red Door standards of professionalism, appearance, and hospitality-always representing the spirit of Leave your troubles at the door

Job Criteria

Experience

No experience required


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