Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Exact $11.35
diamond

Benefits

Free family meal during shifts
Dining discounts for you, your friends, and your family
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
Life insurance
Ongoing growth opportunities
A path for career progression

Job Description

Wagamama is a renowned global restaurant chain known for its vibrant pan-Asian cuisine and modern dining experience. Established with a philosophy that embraces continuous improvement and a heartfelt love for food and community, Wagamama has become a beloved destination for guests seeking bold flavors and warm hospitality. The brand is not just about serving food; it is about creating an environment where employees and guests alike feel valued and inspired. At Wagamama, every dish served and every interaction is guided by the principle of kaizen, meaning a commitment to being better today than yesterday. This emphasis on growth and learning extends beyond the kitchen and dining room into the heart of the team culture, where individuals are encouraged to bring their full selves to work and develop their skills continuously.

As a full-service restaurant, Wagamama offers a dynamic and supportive workplace where team members grow alongside their career aspirations. The company's approach to hospitality is deeply rooted in creating a welcoming, engaging space for guests, combined with a strong focus on teamwork and personal development for employees. Working at Wagamama means becoming part of a community where your voice is heard, your efforts are recognized, and your potential is nurtured.

The role of Server at Wagamama is fundamental to delivering an exceptional dining experience that reflects the brand's vibrant personality and commitment to quality. Servers are responsible for engaging guests with genuine warmth and attentiveness, guiding them through a diverse menu of pan-Asian dishes with confidence and knowledge. This role involves maintaining high standards of order accuracy, food safety, and service execution within a fast-paced and team-oriented setting.

As a Server, you will ensure seamless coordination between front-of-house and back-of-house teams to provide guests with timely and accurate service. You will be expected to embody the company’s core values by fostering a positive atmosphere that encourages bold ideas, recognizes effort, and promotes ongoing learning. Your role is not only to serve food but to create memorable experiences by anticipating guest needs, addressing concerns professionally, and enhancing their visit through thoughtful menu recommendations and hospitality.

This position requires excellent communication skills, a passion for hospitality, and the ability to work effectively under pressure while maintaining composure and professionalism. Servers at Wagamama enjoy the benefit of working in a high-energy, inclusive environment where teamwork and collaboration ensure smooth operations during busy service periods. The position offers opportunities for growth and career advancement for those who demonstrate a strong commitment to service and a willingness to learn.

In return, Wagamama provides a range of benefits, including free family meals during shifts, dining discounts for employees and their loved ones, and comprehensive medical coverage for full-time team members. The company also invests in ongoing development programs to support employees’ career progression, making it an ideal workplace for individuals eager to build a fulfilling career in the hospitality industry. Whether you are looking for your first role in hospitality or seeking to advance your skills in a vibrant restaurant setting, the Server position at Wagamama offers a unique opportunity to grow in a company that values passion, teamwork, and continuous improvement.

Job Requirements

  • ability to stand and walk for long periods
  • ability to lift and carry up to 40 lbs
  • ability to move quickly and safely in a crowded environment
  • previous experience as a server in a full-service restaurant environment preferred
  • strong commitment to delivering exceptional guest service
  • ability to learn and confidently present a diverse pan-asian menu
  • comfortable working in a fast-paced, high-energy environment
  • strong communication and teamwork skills
  • availability to work evenings, weekends, and holidays

Job Qualifications

  • previous experience as a server in a full-service restaurant environment preferred
  • strong commitment to delivering exceptional guest service
  • ability to learn and confidently present a diverse pan-asian menu
  • comfortable working in a fast-paced, high-energy environment
  • strong communication and teamwork skills
  • availability to work evenings, weekends, and holidays

Job Duties

  • deliver consistent feswalop service with wagamama standards
  • create a welcoming and energetic atmosphere that reflects the wagamama brand
  • build rapport with guests and ensure each interaction feels personal and attentive
  • regularly check in with guests to anticipate needs and deliver an exceptional experience
  • handle guest feedback or concerns professionally and escalate when needed
  • demonstrate strong knowledge of pan-asian dishes, ingredients, and flavor profiles
  • confidently guide guests through the menu, including unfamiliar items and shared dining styles
  • provide thoughtful recommendations and engage in suggestive selling to enhance the guest experience
  • clearly communicate dietary restrictions, allergens, and modifications with accuracy
  • accurately enter orders into pos systems, ensuring all modifications and special requests are clear
  • coordinate with back-of-house teams to ensure proper pacing and timely delivery of food
  • verify order accuracy before serving and maintain awareness of table progress throughout the meal
  • keep your section clean, organized, and visually appealing at all times
  • maintain tables through proper clearing, resetting, and overall upkeep
  • complete opening, side work, and closing duties to standard
  • foster strong communication between front-of-house and back-of-house teams
  • encourage positive interaction between kitchen staff and guests in alignment with wagamama’s open, inclusive culture
  • support teammates during high-volume service periods
  • identify guests with allergies or dietary restrictions and communicate clearly with management and kitchen teams
  • follow all food safety, sanitation, and alcohol service guidelines
  • maintain a safe, clean, and compliant work environment

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef