Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $7.25
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Work Schedule

Standard Hours
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Benefits

Discounts on hotel rooms
Discounts on gift shop merchandise
discounts on food and beverages
Learning and development opportunities
recognition programs
wellness programs
supportive management
Team-oriented colleagues

Job Description

Marriott International is a global leader in the hospitality industry, renowned for its exceptional service, diverse portfolio of brands, and commitment to creating memorable experiences for guests worldwide. One of Marriott's distinguished brands, Gaylord Hotels, offers extraordinary environments, services, and programs designed to bring people together in unique and meaningful ways. Located in Nashville, Tennessee, Gaylord Opryland Resort & Convention Center stands as a beacon of hospitality and excellence, welcoming guests from all over the globe. The resort provides a wide array of offerings including luxurious accommodations, exceptional dining options, and extensive meeting spaces, making it a premier destination for travelers and event planners alike. At Gaylord Opryland, the culture is driven by passionate individuals known as STARs – people who are creative, entrepreneurial, and wholeheartedly dedicated to providing thoughtful and heartfelt service to every guest. Joining Gaylord means becoming part of a global family where each team member’s unique talents and backgrounds are highly valued, embraced, and celebrated. The company promotes an inclusive and supportive work environment, fostering growth both personally and professionally for its associates. This team-oriented culture encourages sharing experiences while striving to deliver superior quality and exceeding guest expectations. The Food and Beverage department plays a critical role in delivering a delightful and seamless dining experience for guests. As part of this vibrant team, you will be actively engaged in serving guests in various dining venues across the resort, offering excellent customer service, and creating memorable moments for visitors during their stay. The position of Food and Beverage Server at Gaylord Opryland Resort is a full-time, non-management role located onsite, with hourly pay set at $7.25 and tips eligible. The opportunity is ideal for those passionate about hospitality and eager to embark on a rewarding career path within one of the most respected hospitality companies in the world. The role requires a friendly and dynamic individual who can effectively communicate and work collaboratively with both guests and team members. You will learn about the diverse menus offered, assist guests with inquiries, and ensure that all food and beverage service operations run smoothly and efficiently. With a focus on guest satisfaction, attention to detail, and professionalism, you will contribute directly to the positive reputation and success of Gaylord Opryland Resort. Marriott International and Gaylord Hotels are committed to providing equal employment opportunities to all individuals and fostering a diverse and inclusive workplace where everyone feels welcome and valued. Through ongoing training, development programs, and recognition initiatives, team members are encouraged to grow their skills and reach their full potential within the hospitality industry. Joining this team means not just taking a job but becoming part of a meaningful and vibrant community dedicated to hospitality excellence and guest satisfaction.

Job Requirements

  • High school diploma or equivalent
  • at least one year of related work experience
  • no supervisory experience required
  • ability to move and lift up to 25 pounds
  • ability to stand, sit, or walk for extended periods
  • maintain professional appearance with clean uniform
  • willingness to complete safety training and certification before employment

Job Qualifications

  • High school diploma or equivalent (GED)
  • good conversational skills and team-oriented mindset
  • positive attitude and outgoing personality
  • prior experience as a server considered a strong advantage

Job Duties

  • Greet guests and attend to tables promptly
  • serve food and beverages to guests and offer recommendations when needed
  • share menu knowledge to assist guests with questions and special requests
  • accurately and timely record transactions in the MICROS system
  • approach guests to ensure satisfaction with each dish and drink
  • clean tables, complete closing tasks, and replenish dishware and supplies

Job Criteria

Experience

No experience required


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