Server

Napa, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $18.75

Work Schedule

Day Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

flexible spending accounts

Life insurance

401(k) Plan

Paid vacation

Paid sick time

Paid holidays

paid bereavement

Paid jury duty

Complimentary Meals

career advancement

professional growth

Employer provided training

Job Description

Gallaher Signature Living is a prominent provider of senior living communities in California, dedicated to redefining what it means to age well. Rooted in a legacy of compassion, elegance, and excellence, Gallaher Signature Living transcends traditional senior living by offering personalized experiences that enrich daily life and foster meaningful connections. The organization prides itself on creating thoughtfully designed environments that support active adults across various levels of care, including Independent Living, Assisted Living, and Memory Care. With residential communities located in Santa Rosa, Alameda, Moorpark, and Covina, the company is expanding its footprint and continues to build a team of forward-thinking professionals passionate about shaping the future of senior living. The support office is situated in Windsor, California, further emphasizing their commitment to delivering high-quality services throughout the region.

The Server role at Gallaher Signature Living plays a vital part in delivering an elevated dining experience that aligns with the company’s mission and values. This position is responsible for providing attentive, gracious, and professional food and beverage service to residents, family members, and guests within the community. Servers ensure that every dining encounter reflects the boutique hospitality standards that Gallaher Signature Living upholds. The Server maintains a clean, safe, and welcoming dining environment, adhering strictly to company policies and procedures as well as federal, state, and local regulations including Title 22 standards.

The role offers a competitive salary ranging from $18.75 to $21.50 per hour, with a schedule covering Sunday and Monday from 11:00 am to 7:30 pm. Duties include delivering refined, courteous, and efficient meal service, accurately taking and entering orders into the Point of Sale system, and demonstrating extensive knowledge of menus and daily specials to assist residents in making informed dining choices. The Server is entrusted with serving and preparing beverages, following responsible alcohol service guidelines, and maintaining well-stocked bar areas. Beyond food service, this role emphasizes resident interaction that is warm, respectful, and personalized, recognizing the unique preferences and needs of each individual. The Server also plays a pivotal role in supporting the community’s hospitality and marketing efforts by engaging positively with prospective residents and guests during tours and events.

Safety and sanitation are focal points in this position, requiring the Server to maintain a sanitary work environment, adhere to illness and injury prevention programs, and comply with emergency preparedness plans. The role involves collaboration with other departments to foster a seamless resident experience and supports meal delivery to resident apartments when necessary. Pursuit of required training, certifications such as Food Handler’s Permit and First Aid/CPR, and completion of mandated meetings are integral components of the position to ensure compliance with all regulatory standards and company expectations.

With an emphasis on high standards of service, the Server at Gallaher Signature Living not only provides exceptional dining experiences but also contributes to the culture of teamwork, respect, and compassionate care. This position is ideal for individuals who are motivated, dependable, and passionate about working with older adults in a dynamic, supportive environment that values both professional growth and personal fulfillment.

Job Requirements

Must be at least eighteen (18) years of age
High school diploma or equivalent preferred
Minimum of six (6) months of experience in food and beverage service preferred
Ability to safely operate food service equipment and utensils commonly used in professional dining environments
Knowledge of, or willingness to learn, assisted living operations and dementia awareness
Demonstrated ability to work compassionately and patiently with older adults including individuals with cognitive impairment
Ability to operate standard office and facility equipment including POS systems and timekeeping devices
Strong communication skills
Ability to obtain and maintain required certifications including Food Handler’s Permit and First Aid/CPR as applicable
Must successfully pass all required background checks, health screenings, and immunization requirements in accordance with company policy and applicable law

Job Qualifications

Must be at least eighteen (18) years of age
High school diploma or equivalent preferred
Minimum of six (6) months of experience in food and beverage service preferred
Hospitality or fine-dining experience a plus
Ability to safely operate food service equipment and utensils commonly used in professional dining environments
Knowledge of, or willingness to learn, assisted living operations and dementia awareness
Demonstrated ability to work compassionately and patiently with older adults including individuals with cognitive impairment
Ability to operate standard office and facility equipment including POS systems and timekeeping devices
Strong communication skills
ability to read, write, and speak English effectively
Highly motivated, dependable, and able to work both independently and as part of a team
Ability to obtain and maintain required certifications including Food Handler’s Permit and First Aid/CPR as applicable
Must successfully pass all required background checks, health screenings, and immunization requirements in accordance with company policy and applicable law

Job Duties

Provide refined, courteous, and efficient meal service to residents, family members, and guests, ensuring dignity, respect, and personalized attention always
Serve, prepare, and replenish beverages including water, coffee, tea, soda, wine, beer, and cocktails using appropriate glassware and presentation standards
Open, pour, and serve wine and beer in accordance with responsible alcohol service guidelines
Stock and maintain bar areas with wine, beer, spirits, mixers, and garnishes
communicate inventory needs to the Executive Chef or designee
Accurately take and enter food and beverage orders into the Point of Sale (POS) system including residents’ meals, guest dining, employee meals, and to-go orders
Verify accuracy of all orders prior to service including special requests, dietary needs, and menu substitutions
Demonstrate thorough knowledge of menus, daily specials, ingredients, and preparation methods to assist residents and guests with menu selections
Ensure plates are attractively presented prior to service and deliver meals using proper tray service techniques, tray stands, and delivery procedures
Follow established fine-dining service standards and etiquette including appropriate table service, course clearing, and guest engagement
Prepare and maintain dining room tables and service stations with proper linens, china, glassware, flatware, condiments, and service supplies
Reset and flip tables promptly and professionally to support smooth dining service
Clear and bus tables efficiently
transport dishes to the kitchen and assist with dishwashing or kitchen support as needed
Maintain a clean, sanitary, and organized work environment in accordance with food safety and sanitation standards
Assist with meal delivery to resident apartments as required
Interact with residents in a warm, respectful, and attentive manner, recognizing individual preferences and needs
Address resident questions or concerns with professionalism and empathy, escalating matters to leadership when appropriate
Support the community’s hospitality and marketing efforts through positive engagement during tours, events, and interactions with prospective residents and guests
Foster a culture of teamwork and collaboration across departments to ensure a seamless resident experience
Maintain a safe, secure environment by adhering to all established safety protocols including Illness and Injury Prevention Program (IIPP), Universal Precautions and Bloodborne Pathogens, Emergency, Evacuation, and Disaster Preparedness Plans, Resident Elopement Prevention Procedures
Promptly report occupational exposure to blood, bodily fluids, infectious materials, or hazardous chemicals according to company policy
Observe and report any changes in a resident’s condition following established procedures
Complete all required training, certifications, in-services, and meetings as mandated by state licensure and company standards including compliance with Title 22 regulations
Participate in daily department Stand-Up meetings to support communication and operational excellence
Perform additional duties as assigned to meet operational and resident care needs