Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
tip eligible
Professional development opportunities
Employee Discounts
inclusive workplace environment
Career growth opportunities
supportive team culture
Equal opportunity employer
Job Description
Marriott International is a leading global hospitality company known for its commitment to delivering exceptional guest experiences across a diverse portfolio of hotels and resorts. Among its distinguished brands is the Autograph Collection, which represents a carefully curated selection of four and five-star independent hotels, each offering unique and memorable experiences tailored to travelers who value individuality and distinctiveness. The Autograph Collection targets The Individualist, a traveler who views travel not merely as a means to rest but as an opportunity to add to their personal narrative with hotels that reflect quality, originality, and bold character. Marriott International prides itself on fostering a welcoming and inclusive workplace that values diversity, innovation, and professional growth.
This position is for a Guest Service Expert at the Autograph Collection hotel located at 20301 Oakwood Blvd, Dearborn, Michigan. This is a full-time, non-management role with an hourly wage of $9.25, and the position is tip eligible. The Guest Service Expert plays a crucial role in creating a memorable dining experience that goes beyond simply serving food. This role involves engaging with guests, communicating effectively with the kitchen team, and ensuring all aspects of service contribute to a seamless and enjoyable visit.
As a Guest Service Expert, the core responsibilities include setting tables, managing guest interactions with warmth and professionalism, coordinating service logistics, and maintaining clean and organized work areas. The role demands a proactive attitude, excellent communication skills, and physical stamina to handle tasks requiring movement, standing, walking, and lifting items weighing up to 25 pounds independently or up to 50 pounds with assistance. Candidates should be prepared to manage a dynamic environment, upholding company policies and quality standards at all times, and representing the brand with professional appearance and conduct.
This position is ideal for individuals with less than one year of related experience, high school diploma or GED equivalent preferred, who are eager to start or grow their career in the hospitality and food service industry. Marriott International supports career development and offers a supportive environment where employees can belong to a global team dedicated to excellence and innovation. Joining the Autograph Collection team provides not just a job, but an opportunity to thrive in a company that values uniqueness and personal growth. The role requires open availability and a hands-on approach, making it a perfect fit for those passionate about guest service and creating unique hospitality experiences.
This position is for a Guest Service Expert at the Autograph Collection hotel located at 20301 Oakwood Blvd, Dearborn, Michigan. This is a full-time, non-management role with an hourly wage of $9.25, and the position is tip eligible. The Guest Service Expert plays a crucial role in creating a memorable dining experience that goes beyond simply serving food. This role involves engaging with guests, communicating effectively with the kitchen team, and ensuring all aspects of service contribute to a seamless and enjoyable visit.
As a Guest Service Expert, the core responsibilities include setting tables, managing guest interactions with warmth and professionalism, coordinating service logistics, and maintaining clean and organized work areas. The role demands a proactive attitude, excellent communication skills, and physical stamina to handle tasks requiring movement, standing, walking, and lifting items weighing up to 25 pounds independently or up to 50 pounds with assistance. Candidates should be prepared to manage a dynamic environment, upholding company policies and quality standards at all times, and representing the brand with professional appearance and conduct.
This position is ideal for individuals with less than one year of related experience, high school diploma or GED equivalent preferred, who are eager to start or grow their career in the hospitality and food service industry. Marriott International supports career development and offers a supportive environment where employees can belong to a global team dedicated to excellence and innovation. Joining the Autograph Collection team provides not just a job, but an opportunity to thrive in a company that values uniqueness and personal growth. The role requires open availability and a hands-on approach, making it a perfect fit for those passionate about guest service and creating unique hospitality experiences.
Job Requirements
- high school diploma or GED equivalent
- less than one year of related work experience
- ability to stand, sit, or walk for extended periods
- ability to lift and carry up to 25 pounds unassisted and 50 pounds with assistance
- open availability preferred
- no supervisory experience
Job Qualifications
- high school diploma or GED equivalent
- less than one year of related work experience
- no supervisory experience
- strong communication skills
- ability to work in a fast-paced environment
Job Duties
- setting tables
- communicating with the kitchen
- interacting and serving guests
- cleaning work areas and supplies
- ensuring a safe workplace
- following company policies and procedures
- upholding quality standards
Job Criteria
Experience
No experience required
Job Location
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