Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Professional development opportunities
inclusive work environment
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to quality, diversity, and exceptional guest experiences. Among its distinguished portfolio is the Autograph Collection, which represents a curated group of independent luxury hotels with a distinct character, originality, and a focus on delivering unique and memorable experiences to travelers. These 4 and 5-star properties attract guests who seek more than just accommodation; they offer immersive, personalized adventures that resonate with individual tastes and preferences. The Autograph Collection prides itself on catering to the "Individualist" traveler – someone who uses travel to add meaningful chapters to their personal story, whether for business or leisure. At Marriott International, the emphasis is on welcoming diverse backgrounds and fostering an inclusive environment where every associate feels valued and has access to equal opportunities. The company thrives on the rich blend of cultures, talents, and experiences its workforce brings, making it a dynamic and supportive workplace.
The current opportunity is for a Full-Time Guest Service Expert at one of the locations within the Autograph Collection in Dearborn, Michigan. This Non-Management role is designed for individuals who are passionate about creating exceptional guest experiences beyond just serving food and beverages. Guest Service Experts are proactive team members who contribute to every stage of the guest’s visit by preparing tables, collaborating with the kitchen, engaging with guests, and maintaining orderly work and storage areas. The position requires a hands-on approach with an emphasis on safety, professionalism, and attention to detail. It involves physical activities such as standing, walking on uneven or sloped surfaces, lifting or moving items of up to 50 pounds, reaching, bending, and stretching – all crucial to delivering seamless service and ensuring guest satisfaction. The hourly wage is $9.25 with eligibility for tips, making it an attractive role for those seeking to enter or grow within the hospitality industry with a reputable brand.
Joining Marriott International and the Autograph Collection means becoming part of a global team committed to excellence and personal growth. Employees are encouraged to bring their best selves to work, develop their talents, and contribute to a culture where every guest interaction is meaningful. The company offers a supportive environment that values diversity and fosters professional development, providing associates with opportunities to thrive and succeed in a competitive, fast-paced hospitality sector. This role is ideal for individuals who thrive in active, guest-focused environments and seek to be part of a luxury brand known for delivering unique and memorable experiences.
The current opportunity is for a Full-Time Guest Service Expert at one of the locations within the Autograph Collection in Dearborn, Michigan. This Non-Management role is designed for individuals who are passionate about creating exceptional guest experiences beyond just serving food and beverages. Guest Service Experts are proactive team members who contribute to every stage of the guest’s visit by preparing tables, collaborating with the kitchen, engaging with guests, and maintaining orderly work and storage areas. The position requires a hands-on approach with an emphasis on safety, professionalism, and attention to detail. It involves physical activities such as standing, walking on uneven or sloped surfaces, lifting or moving items of up to 50 pounds, reaching, bending, and stretching – all crucial to delivering seamless service and ensuring guest satisfaction. The hourly wage is $9.25 with eligibility for tips, making it an attractive role for those seeking to enter or grow within the hospitality industry with a reputable brand.
Joining Marriott International and the Autograph Collection means becoming part of a global team committed to excellence and personal growth. Employees are encouraged to bring their best selves to work, develop their talents, and contribute to a culture where every guest interaction is meaningful. The company offers a supportive environment that values diversity and fosters professional development, providing associates with opportunities to thrive and succeed in a competitive, fast-paced hospitality sector. This role is ideal for individuals who thrive in active, guest-focused environments and seek to be part of a luxury brand known for delivering unique and memorable experiences.
Job Requirements
- High school diploma or equivalent
- Less than one year of related work experience
- Ability to stand and walk for extended periods
- Capability to lift, carry, push, and move objects weighing up to 50 pounds
- Willingness to adhere to safety procedures
- Open availability preferred
- No supervisory experience required
Job Qualifications
- High school diploma or equivalent
- Less than one year of related work experience
- Strong communication skills
- Ability to work in a fast-paced environment
- Professional appearance and demeanor
- Basic knowledge of food and beverage service
Job Duties
- Prepare tables for guest service
- Collaborate with kitchen staff to ensure seamless operations
- Interact and serve guests with professionalism
- Maintain cleanliness and organization of work and storage areas
- Engage actively with the guest experience process
- Perform physically demanding tasks including lifting, bending, and moving items up to 50 pounds
- Adhere to safety guidelines and company procedures
Job Criteria
Experience
No experience required
Job Location
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