Job Overview

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Compensation

Hourly
Range $9.75 - $16.25
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Benefits

50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits

Job Description

Miller's Ale House is a renowned hospitality establishment known for its lively atmosphere and exceptional customer service. This restaurant combines the vibrant spirit of a sports bar with the comfort of a neighborhood gathering place, offering an expansive menu of flavorful meals and a diverse selection of beverages. Miller's Ale House prides itself on creating a welcoming environment where customers can enjoy great food and drinks while experiencing top-tier service. The restaurant fosters a culture that values individuality, integrity, and teamwork, making it a preferred employer in the food service industry. With a commitment to excellence and community, this company emphasizes creating unique experiences that keep guests coming back.

The Server role at Miller's Ale House is integral to delivering this exceptional experience. As a Server, you will be the primary liaison between the restaurant and its guests, responsible not only for serving food and drinks but also for creating an inviting and memorable dining atmosphere. The position offers a fast-paced, fun work environment where a great personality and the ability to engage authentically with guests are highly valued. Success in this role requires adherence to company standards for service and alcohol sales, as well as a strong commitment to health and safety protocols. Working closely with a dedicated team, Servers help maintain a clean and organized front of house area while supporting other functions as needed. Miller's Ale House supports its employees' growth and offers opportunities to advance careers within the organization, complemented by benefits such as health insurance and a 50% dining privilege discount. This position is ideal for individuals who thrive in a team-oriented environment, enjoy multi-tasking, and take pride in ensuring guests have an outstanding experience that makes them "Ale House Raving Fans."

Job Requirements

  • Must be a minimum of 18 years of age unless otherwise dictated by state law
  • ability to work in a fast-paced environment
  • strong communication skills
  • ability to multitask
  • basic reading and handwriting skills
  • ability to handle cash and operate point-of-sale software
  • ability to stand for extended periods
  • ability to bend, squat, and lift up to 20 lbs
  • adherence to state alcohol service requirements
  • commitment to sanitation and safety protocols

Job Qualifications

  • Supports other front of house functions as needed, ensuring that everything within the 4 walls of the restaurant is every team member's responsibility
  • positively communicates with other team members and management to keep one another informed
  • provides exceptional service throughout the entire shift
  • possesses strong communication skills and the ability to work alone as well as with a team
  • ability to multitask and work in a fast-paced environment
  • ability to work with numbers and handle cash
  • basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
  • must be a minimum of 18 years of age unless otherwise dictated by state law
  • sets up team members for success at shift change by ensuring side work and stations are properly stocked

Job Duties

  • Arrives to work on time as scheduled in full uniform
  • greets guests in a warm and friendly manner while also acknowledging all guests that come within five feet
  • follows the steps of service as defined in the Miller's Ale House training materials
  • provides highest level of service by adhering to all Miller's Ale House service standards, creating "Ale House Raving Fans"
  • serves alcoholic beverages in accordance with company standards and state alcohol service requirements
  • works directly with other team members to ensure all guest's needs are fulfilled in a timely manner
  • ensures menu knowledge to address guests' questions, including food allergy issues

Job Criteria

Experience

No experience required


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