Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
recognition programs
Job Description
Marriott International is a globally recognized hospitality company known for its commitment to delivering exceptional guest experiences, quality service, and innovation. The JW Marriott brand, part of Marriott International's luxury portfolio, includes more than 100 distinguished properties located in gateway cities and unique resort destinations worldwide. JW Marriott prides itself on prioritizing the well-being and development of its associates, fostering a supportive and inclusive work culture that values diverse backgrounds and talents. The company actively promotes equal opportunity employment and provides an environment where diversity is celebrated, ensuring associates feel valued and empowered throughout their careers.
Marriott Hotels, including JW Marriott, are dedicated to elevating the art of hospitality by continuously innovating and focusing on providing the comfort guests expect from a trusted global brand. This dedication creates a workplace where employees can grow professionally while enjoying a sense of camaraderie and purpose. JW Marriott offers extensive opportunities for training, development, and recognition, emphasizing holistic well-being and creating an atmosphere where employee passions are nurtured. The exceptional treatment of associates is known as The JW Treatment™, rooted in the brand's legacy started by its founder, J. Willard Marriott.
The Guest Service Expert role at JW Marriott in Atlanta, Georgia, is a non-management, full-time position within the Food and Beverage and Culinary category. This role is crucial in crafting memorable guest experiences by offering a wide range of attentive services that go beyond simply serving food and drinks. Guest Service Experts are responsible for ensuring that every guest interaction is seamless and engaging, helping to create an inviting atmosphere throughout their dining experience. This involves a combination of duties, including setting tables, effectively communicating with the kitchen staff, directly serving guests, and maintaining clean and organized work areas.
The work environment for Guest Service Experts is fast-paced, requiring physical stamina as employees spend extended periods standing, sitting, or walking, often over uneven or slippery surfaces. The job also entails safe handling of materials, including moving, lifting, carrying, pushing, or pulling items up to 25 pounds in weight independently or up to 50 pounds with assistance, as well as reaching, bending, twisting, and stooping as necessary. Attention to safety standards, company policies, quality expectations, and maintaining a professional appearance and demeanor at all times are essential components of success in this role.
Ideal candidates for the Guest Service Expert position will have a high school diploma or GED equivalent, though less than one year of related work experience is preferred. No supervisory experience or specific certifications are required, making this an excellent opportunity for individuals beginning their careers in hospitality or those seeking to join a reputable and supportive company in the service industry.
Joining JW Marriott means becoming part of a global team committed to providing wonderful hospitality consistently. The position offers a chance to develop personally and professionally while contributing to a luxury environment renowned for its authentic and heartfelt service. By joining the JW Marriott family, associates gain access to a network of resources and opportunities that nurture their best selves and support their career aspirations in the hospitality sector.
Marriott Hotels, including JW Marriott, are dedicated to elevating the art of hospitality by continuously innovating and focusing on providing the comfort guests expect from a trusted global brand. This dedication creates a workplace where employees can grow professionally while enjoying a sense of camaraderie and purpose. JW Marriott offers extensive opportunities for training, development, and recognition, emphasizing holistic well-being and creating an atmosphere where employee passions are nurtured. The exceptional treatment of associates is known as The JW Treatment™, rooted in the brand's legacy started by its founder, J. Willard Marriott.
The Guest Service Expert role at JW Marriott in Atlanta, Georgia, is a non-management, full-time position within the Food and Beverage and Culinary category. This role is crucial in crafting memorable guest experiences by offering a wide range of attentive services that go beyond simply serving food and drinks. Guest Service Experts are responsible for ensuring that every guest interaction is seamless and engaging, helping to create an inviting atmosphere throughout their dining experience. This involves a combination of duties, including setting tables, effectively communicating with the kitchen staff, directly serving guests, and maintaining clean and organized work areas.
The work environment for Guest Service Experts is fast-paced, requiring physical stamina as employees spend extended periods standing, sitting, or walking, often over uneven or slippery surfaces. The job also entails safe handling of materials, including moving, lifting, carrying, pushing, or pulling items up to 25 pounds in weight independently or up to 50 pounds with assistance, as well as reaching, bending, twisting, and stooping as necessary. Attention to safety standards, company policies, quality expectations, and maintaining a professional appearance and demeanor at all times are essential components of success in this role.
Ideal candidates for the Guest Service Expert position will have a high school diploma or GED equivalent, though less than one year of related work experience is preferred. No supervisory experience or specific certifications are required, making this an excellent opportunity for individuals beginning their careers in hospitality or those seeking to join a reputable and supportive company in the service industry.
Joining JW Marriott means becoming part of a global team committed to providing wonderful hospitality consistently. The position offers a chance to develop personally and professionally while contributing to a luxury environment renowned for its authentic and heartfelt service. By joining the JW Marriott family, associates gain access to a network of resources and opportunities that nurture their best selves and support their career aspirations in the hospitality sector.
Job Requirements
- high school diploma or GED equivalent
- less than 1 year related work experience
- no supervisory experience
- ability to stand, sit, or walk for extended periods
- ability to move, lift, carry, push, pull items weighing up to 25 pounds without assistance and 50 pounds with assistance
- ability to reach, bend, twist, and stoop
- ability to communicate effectively
- willingness to follow company policies and safety standards
Job Qualifications
- high school diploma or GED equivalent
- less than 1 year related work experience
- no supervisory experience
- ability to stand, sit, or walk for extended periods
- effective communication skills
- ability to perform physical tasks such as lifting and carrying items up to 25 pounds
Job Duties
- set tables
- communicate effectively with kitchen staff
- interact and serve guests
- clean work areas and supplies
- manage menu information
- ensure safety standards are met
- maintain professional appearance and communications
Job Criteria
Experience
No experience required
Job Location
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