Server

Sheraton Hotels & Resorts, a distinguished brand within Marriott International's global portfolio, has been a beacon of hospitality and connection since 1937. Situated at 2101 Richard Arrington Jr Blvd N, Birmingham, Alabama, the Sheraton Birmingham invites individuals to become part of a welcoming community in one of over 400 locations worldwide. Known for fostering a sense of belonging and delivering memorable guest experiences, Sheraton prides itself on blending diverse cultures, talents, and experiences to create exceptional moments for all visitors. This establishment is part of Marriott International, which is committed to equal opportunity employment, valuing diversity, and ensuring accessibility for all associates. The company proudly promotes a workplace free of discrimination and actively nurtures a culture of inclusion that celebrates the unique backgrounds of its team members.

The available role focuses on providing exemplary service in a food and beverage environment, specifically within a non-management, full-time capacity. As a Guest Service Expert at Sheraton Birmingham, the role extends beyond simply serving food and drink; it is about crafting a unique and memorable experience for every guest. The position involves a dynamic range of duties including setting tables, communicating efficiently with kitchen staff, engaging with guests to meet and anticipate their needs, and maintaining cleanliness in both service and storage areas. The role requires high levels of initiative and attentiveness to ensure that all service interactions contribute to an outstanding guest experience.

Working as a Guest Service Expert demands physical stamina and the ability to thrive in a fast-paced, demanding environment. Team members are expected to stand, walk, and move around extensively on varied surfaces that may be uneven or slippery. They also need to handle physical tasks such as lifting, carrying, pushing, and placing objects weighing less than 50 pounds independently. The role requires flexibility in movements, including bending, twisting, stretching, and crouching to fulfill varied task demands. Adhering strictly to the company's guidelines and safety protocols, maintaining professional appearance and communication, and upholding quality standards are fundamental to success in this position.

Sheraton Birmingham fosters a team-centric environment where collaboration and dedication to service excellence define the workplace culture. Team members contribute to a safe, supportive atmosphere where guest satisfaction is the ultimate goal. This position, while non-management, is integral to the seamless operations of the hotel's dining services. By joining Sheraton Birmingham, associates embark on a journey of personal and professional growth, supported by a globally connected brand that values each member’s contribution. For individuals passionate about hospitality and eager to deliver impactful guest experiences, this role offers a fulfilling opportunity to be part of an internationally respected hotel brand, while developing skills that pave the way for future career advancement within Marriott International.