Job Overview

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Compensation

Hourly
Range $9.50 - $16.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program

Job Description

HMSHost is a global leader in providing dining and retail services in travel venues such as airports, highways, and seaports. With decades of experience, HMSHost focuses on delivering exceptional customer experiences through a diverse portfolio of well-known food and beverage brands. The company is committed to high standards of quality, safety, and customer service, making it a respected employer in the hospitality industry that values employee growth and development. HMSHost offers numerous career opportunities and continuously invests in employee training and advancement to help individuals build lasting careers. The company fosters an inclusive workplace environment and maintains a strong commitment to diversity and equal opportunity employment. HMSHost is also dedicated to ensuring a drug-free workplace and complies with all anti-discrimination laws and regulations.

The Server role at HMSHost is an excellent opportunity for individuals looking to work in a fast-paced hospitality environment where customer service and teamwork are highly valued. This position involves taking and entering food and beverage orders, serving guests promptly, and ensuring customer satisfaction through attentive service and coordination with kitchen staff. Servers will maintain table presentation by managing cleanliness and providing additional needs such as napkins and drinks, while also presenting checks and handling payments accurately. This non-exempt role typically reports to store management and requires efficient multitasking and communication skills. HMSHost promises competitive benefits including health, dental, and vision insurance, paid time off, holiday pay, meal and transportation benefits, and retirement plan options. Employees also enjoy additional perks such as company-paid life insurance, tuition reimbursement, and referral bonuses. This position offers a strong foundation for those interested in developing their career in the food and beverage industry, supported by comprehensive training and career growth opportunities. Candidates must meet age requirements for serving alcohol, have relevant serving experience, and demonstrate a friendly and enthusiastic approach toward guests and coworkers. The role requires physical activity including walking, bending, and occasional lifting. HMSHost invites passionate and dedicated service professionals to join their team and contribute to delivering outstanding guest experiences at premier travel locations worldwide.

Job Requirements

  • Must meet state minimum age for serving alcoholic beverages
  • requires at least 6 months of closely related serving experience
  • work experience in high volume or fast casual dining restaurant environment preferred
  • demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • requires the ability to lift and/or move up to 20 lbs
  • requires the ability to walk, bend, twist, and stand to perform normal job functions
  • requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
  • frequently immerses hands in water and water diluted with chemical solutions

Job Qualifications

  • Must meet state minimum age for serving alcoholic beverages
  • requires at least 6 months of closely related serving experience
  • work experience in high volume or fast casual dining restaurant environment preferred
  • demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • requires the ability to speak, read and comprehend instructions, short correspondence and policy documents
  • able to converse comfortably with customers

Job Duties

  • Takes food and beverage orders
  • places orders
  • delivers orders
  • checks back after delivery of food to ensure guest satisfaction
  • observes guests to respond to any additional needs
  • maintains table appearance by pre-bussing
  • checks drink levels
  • removes clutter
  • provides adequate napkins
  • presents check for payment and provides change as needed
  • follows HMSHost customer service, adult beverage and cash handling policies and procedures
  • keeps station clean
  • sets up and takes down station tables appropriately

Job Criteria

Experience

No experience required


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