Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Exact $16.90
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company match
Employee Stock Purchase Program
35% discount on food and retail items

Job Description

Cracker Barrel is a beloved restaurant and retail company renowned for its unique blend of country hospitality, delicious food, and a welcoming atmosphere that feels like home. Established in 1969, Cracker Barrel has grown to become a treasured gathering place for families, friends, and travelers across the United States. With over 70,000 team members nationwide, the company prides itself on maintaining its strong roots while offering abundant servings, unexpected finds in its retail stores, and a warm, genuine welcome to every guest that walks through its doors. Cracker Barrel is more than just a restaurant — it's an experience that brings people together through good food and genuine care.

At Cracker Barrel, the focus is on creating memorable moments for guests through exceptional service and a team-first environment. The company believes that every team member plays a crucial role in making those moments matter, whether it’s greeting guests with a smile, preparing fresh biscuits, or managing behind-the-scenes operations to keep everything running smoothly. This inclusive and supportive culture fosters growth, pride, and a sense of belonging among its employees. The organization values the contributions of every individual, emphasizing teamwork, positivity, and mutual respect.

The Server role at Cracker Barrel is integral to delivering the kind of authentic country hospitality that guests cherish. Servers are the frontline ambassadors, responsible for engaging with guests in a way that makes them feel appreciated and valued. This role is not just about taking orders or delivering food; it’s about understanding the importance of the small details, like remembering to add an extra lemon to someone’s iced tea or knowing the perfect moment to clear a plate. The Server ensures the dining experience is welcoming, smooth, and memorable, embodying the company’s commitment to excellent service.

The company offers competitive pay starting at $16.90 per hour, with no tip sharing — servers keep 100% of their tips. Even if you have no prior restaurant experience, Cracker Barrel is dedicated to providing all the training you need to succeed through their industry-leading PAR training program, starting from day one. The role requires a positive attitude, the ability to manage multiple tasks efficiently, quick learning, and a strong desire to create great guest experiences while contributing within a team environment. This position is ideal for individuals who thrive in a fast-paced setting and enjoy interacting with people.

Cracker Barrel also prioritizes employee well-being and growth. From health insurance eligibility on day one for both full-time and part-time employees, to access to vacation time and an employee assistance program, the company ensures that its team members are well-supported. Opportunities for growth and development are abundant, including a 401k plan with company matching contributions available at 90 days, and an Employee Stock Purchase Program. Cracker Barrel fosters a culture of belonging with onboarding, training, recognition programs, and employee events that help build strong connections among team members.

Additional perks include a 35% discount on Cracker Barrel food and retail items, along with exclusive discounts on home, travel, cell phones, and more. These benefits reflect the company's ongoing commitment to making sure employees feel valued and appreciated in return for their hard work. In sum, working as a Server at Cracker Barrel is more than just a job; it’s an opportunity to be part of a supportive community dedicated to serving others with warmth and care.

Job Requirements

  • High school diploma or equivalent
  • Ability to provide friendly and attentive customer service
  • Ability to manage multiple tasks simultaneously
  • Must be able to learn quickly
  • Positive attitude and team-first mindset
  • Ability to work flexible hours including weekends and holidays
  • Reliable and punctual
  • Must comply with health and safety standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food service is a plus but not required
  • Ability to communicate effectively with guests and team members
  • Strong multitasking and time management skills
  • Positive attitude and willingness to learn
  • Ability to work in a fast-paced environment
  • Basic math skills for handling payments

Job Duties

  • Greet guests with a friendly attitude and provide excellent customer service
  • Take and deliver food and beverage orders accurately and efficiently
  • Monitor guest satisfaction and respond to any issues promptly
  • Maintain cleanliness and organization of the dining area
  • Collaborate with team members to ensure smooth restaurant operations
  • Handle payments and process transactions accurately
  • Follow all health and safety regulations and company policies

Job Criteria

Experience

No experience required


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