Job Overview

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Compensation

Hourly
Range $10.00 - $16.75
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a well-established restaurant and retail company known for its unique blend of Southern country hospitality, delicious home-style food, and nostalgic retail offerings. Founded in 1969, Cracker Barrel has grown to become a beloved gathering place across the United States where guests can enjoy comforting meals and discover one-of-a-kind gifts and décor in a warm and inviting atmosphere. With more than 70,000 team members nationwide, the company takes immense pride in fostering a culture of inclusion, teamwork, and genuine care, making every guest feel at home. Cracker Barrel’s reputation rests not only on its food but also on its dedication to creating memorable experiences through exceptional service and a welcoming environment that feels like a home away from home.

The role of a Server at Cracker Barrel is centered around delivering outstanding country hospitality that turns ordinary dining into special moments for guests. This position goes beyond simply taking orders and serving food; it’s about understanding the value of the small details that enhance a guest’s visit. Servers at Cracker Barrel are the face of the restaurant, responsible for creating a positive and engaging atmosphere where guests feel appreciated and cared for. From greeting guests warmly to anticipating their needs and ensuring that every aspect of their dining experience exceeds expectations, the Server plays a crucial role in maintaining the company’s tradition of excellent customer service.

This is a dynamic role that values people with a team-first mindset who can manage multiple responsibilities efficiently in a fast-paced environment. No prior restaurant experience is necessary as Cracker Barrel emphasizes comprehensive training through its industry-leading PAR training program, ensuring every team member is well-prepared to succeed. Servers also benefit from a transparent tipping system where tips are earned individually and kept in full, reinforcing the company’s commitment to fair and rewarding compensation. Beyond the operational aspects, being a Server at Cracker Barrel offers a chance to develop interpersonal skills, learn quickly, and grow within a supportive and inclusive workplace culture.

Cracker Barrel offers competitive weekly pay with access to same-day pay, making financial stability more attainable for its employees. Health insurance becomes available from day one for both full-time and part-time employees, alongside other benefits like vacation time and an Employee Assistance Program (EAP) for personal and professional support. The company also encourages personal and career growth through development opportunities and a 401(k) plan with company matching contributions after 90 days, as well as an Employee Stock Purchase Program. Culture is deeply valued at Cracker Barrel, with onboarding, training, recognition programs, and regular employee events designed to foster a sense of belonging and collective purpose.

Team members enjoy additional perks including a 35% discount on Cracker Barrel food and retail items, as well as exclusive Biscuit Perks offering discounts on home goods, travel, cell phones, and more. These benefits reflect the company’s commitment to rewarding its employees beyond the standard offerings, contributing to a positive and enriching work environment where everyone has the opportunity to thrive. Cracker Barrel is an equal opportunity employer committed to diversity and inclusion, providing fair consideration for all applicants regardless of race, color, religion, gender, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other legally protected status. Joining Cracker Barrel means becoming part of a team where your contribution truly matters and where you’re welcomed with open arms to a place that feels like home.

Job Requirements

  • no prior restaurant experience required
  • must be able to stand for long periods
  • availability to work varied shifts including weekends and holidays
  • legal authorization to work in the country
  • ability to lift moderate weights
  • good physical stamina
  • commitment to excellent customer service

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • strong team player with a positive attitude
  • quick learner with good multitasking abilities
  • willingness to participate in training programs
  • basic knowledge of food safety and hygiene

Job Duties

  • greet guests and provide excellent customer service
  • take and deliver accurate food and drink orders
  • anticipate guest needs and respond promptly
  • maintain cleanliness and organization of serving areas
  • handle customer inquiries and resolve complaints courteously
  • manage multiple tables efficiently
  • ensure guest satisfaction throughout the dining experience

Job Location

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