Job Overview

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Compensation

Hourly
Range $10.50 - $17.75
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company match
Employee Stock Purchase Program
Employee Discounts
recognition programs

Job Description

Cracker Barrel is a well-established American restaurant and retail chain known for its unique blend of Southern country hospitality, delicious home-style meals, and a warm, welcoming atmosphere. Since its inception in 1969, Cracker Barrel has grown to include more than 70,000 team members nationwide, emphasizing a culture that values community, tradition, and exceptional guest experiences. The company operates restaurants alongside country stores, offering patrons not only abundant servings of comfort food but also unique retail items that evoke a sense of nostalgia and homeliness. Cracker Barrel prides itself on being a place where guests can gather, reconnect, and feel truly at home while enjoying good food and friendly service.

The role of Server at Cracker Barrel is pivotal in delivering the company's mission of country hospitality. This position goes beyond the basics of serving food and beverages; it involves creating meaningful connections with guests by anticipating their needs, demonstrating genuine care, and ensuring that every dining experience is memorable. Servers are the face of the company, responsible for greeting guests warmly, managing their requests attentively, and facilitating smooth service throughout their visit. One unique aspect of this role is Cracker Barrel’s policy on tips: servers retain 100% of their tips without sharing, which rewards their direct efforts and commitment.

Whether you have previous restaurant experience or are new to the industry, Cracker Barrel provides comprehensive training through its industry-leading PAR training program to equip every team member with the skills needed to succeed. The company values individuals who enjoy providing great guest experiences, possess a team-first mindset, learn quickly, and can handle multiple tasks efficiently while maintaining a positive attitude. Being a Cracker Barrel server means contributing to a friendly, supportive environment where teamwork and guest satisfaction come first.

In addition to fostering a great workplace culture, Cracker Barrel offers competitive compensation with weekly pay and same-day pay access, making it easier for employees to manage their finances. Benefits include health insurance eligibility from day one for both full-time and part-time employees, vacation time, an employee assistance program, and opportunities for growth and advancement starting immediately with the PAR training and continuing with programs like the 401k plan with company matching and the Employee Stock Purchase Program. The company also promotes a culture of belonging, with onboarding, training, recognition programs, and employee events designed to bring the team together.

Employees also enjoy additional perks, such as a 35% discount on Cracker Barrel food and retail items, along with exclusive discounts on home, travel, cell phones, and more through Biscuit Perks, enriching their work-life balance. Cracker Barrel’s commitment to equal opportunity employment ensures a welcoming and inclusive environment where all qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected classification. This Server position offers an inviting apron for those who bring a passion for hospitality and a desire to be part of a company that treats its team and guests like family. Join Cracker Barrel to become part of a close-knit community dedicated to making every moment matter.

Job Requirements

  • High school diploma or equivalent
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Ability to stand and walk for extended periods during shifts
  • Must be at least 18 years old
  • Ability to follow safety and sanitation guidelines
  • Eligibility to work in the United States
  • Willingness to participate in training programs provided by the company

Job Qualifications

  • Excellent communication and interpersonal skills
  • Ability to multitask and work effectively in a fast-paced environment
  • Strong team player with a positive and friendly demeanor
  • Willingness to learn and adapt quickly
  • Prior experience in hospitality or customer service preferred but not required
  • Basic numeracy skills to handle transactions
  • Reliable and punctual work ethic

Job Duties

  • Greet guests warmly and provide attentive table service
  • Take and deliver food and beverage orders accurately and promptly
  • Anticipate guest needs and respond with appreciation and care
  • Manage multiple tables and tasks efficiently while maintaining a positive attitude
  • Uphold cleanliness and organization standards within the dining area
  • Engage guests in friendly conversation to enhance their dining experience
  • Handle transactions and ensure accurate processing of payments

Job Location

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